Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Kya Madison

Little Rock

Summary

Dynamic professional with strong interpersonal skills and a proven track record at Chuy's Tex-Mex Restaurant. Adept at optimizing workflows and enhancing customer service, I excel in complaint resolution and team collaboration. Committed to delivering exceptional dining experiences while effectively managing multiple tasks and fostering a positive environment.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Togo

Chuy's Tex-Mex Restaurant
04.2023 - Current
  • Cultivated interpersonal skills by building positive relationships with others.
  • Applied effective time management techniques to meet tight deadlines.
  • Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.
  • Gained strong leadership skills by managing projects from start to finish.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Organized and detail-oriented with a strong work ethic.
  • Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
  • Self-motivated, with a strong sense of personal responsibility.
  • Paid attention to detail while completing assignments.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.

Host

Chuy's Tex-Mex
04.2023 - Current
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
  • Backed up servers by checking on tables and retrieving items for guests.
  • Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems.
  • Delivered pick-up and curbside orders to guests.
  • Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
  • Assisted customers with delivering orders, carrying additional trays and helping dish out items.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.

Education

High School Diploma -

Lisa North Academy
North Little Rock, AR
05-2025

Skills

  • Public speaking

  • Analytical thinking

  • Scheduling

  • Complaint resolution

  • Telephone reception

  • Strong interpersonal skills

  • Workflow optimization

  • Server support

  • Hospitality and accommodation

  • Multitasking proficiency

  • Order accuracy

  • Team collaboration

  • Customer service

  • Detail-oriented

  • Exceptional communication

Accomplishments

I got our company top 5 in the retail sales department.

Certification

Food Handling

Timeline

Togo

Chuy's Tex-Mex Restaurant
04.2023 - Current

Host

Chuy's Tex-Mex
04.2023 - Current

High School Diploma -

Lisa North Academy

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Kya Madison