Kyah Grubbs
Fort Smith
Summary
Dynamic barista operations leader with a strong background in team management and customer service excellence. Expertise in coffee brewing techniques creates memorable guest experiences while fostering a collaborative team environment. Proven ability to maintain operational efficiency while managing program development and scheduling for events and regular services. Committed to enhancing team performance and customer satisfaction through effective leadership and strategic planning.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Lead Barista
Olive Coffee Company
01.2024 - Current
- Leadership and supervision, operational support, customer service and experience, equipment and maintenance, and order management.
Children’s Ministry Assistant Director
New Life Church
01.2020 - Current
- Program development, leadership and training, child safety, family engagement, and event planning.
Receptionists
Salon Essentials
01.2023 - 01.2025
- Customer service, managing phones and scheduling appointments, and providing administrative support.
Education
Associate degree - Allied Health
Carl Albert State College
05.2025
undefined
Arkansas Tech University, Ozark
05.2023
Diploma - undefined
Northside High School
03.2021
Skills
- Client support
- Cleanliness standards
- Order taking
- Adaptability to change
- Supply ordering
- Team management
- Guest service
- Friendly and outgoing
- Workflow management
Certification
- First Aid
- CPR and AED
- Proficiency in Medical Sciences
- BLS
Timeline
Lead Barista
Olive Coffee Company
01.2024 - Current
Receptionists
Salon Essentials
01.2023 - 01.2025
Children’s Ministry Assistant Director
New Life Church
01.2020 - Current
undefined
Arkansas Tech University, Ozark
Diploma - undefined
Northside High School
Associate degree - Allied Health
Carl Albert State College
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