Kyle Kelley
Bentonville
Summary
Product Manager with years of experience leading cross-functional teams and implementing solutions. Skilled in customer experience, problem solving, and team building, with a focus on seamless integration and stakeholder satisfaction.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Product Manager III
Walmart
11.2023 - Current
- Leading Omni-Channel Transportation domain for internationalization of Walmart's Load Planner product to reduce our cost to serve in North & South America.
- Guide cross-functional teams to optimize logistics solutions, resulting in streamlined operations and cost savings.
- Partner with stakeholders across eight countries to implement innovative transportation strategies, achieving seamless integration across channels.
- Coordinate with external vendors for integration to enhance supply chain efficiency, boosting on-time delivery rates and reducing operational costs.
Product Owner III
J.B. Hunt Transport Services
12.2019 - 11.2023
- Led a cross-functional team of 24 developers to overhaul the company's less-than-truck-load infrastructure to enable future growth of 10x plus.
- Delivered an externalized self-scheduling software reducing operational costs by 20% while increasing overall customer satisfaction.
- Achieved a 15% reduction in home delivery lead time by driving user-centric product features and an optimized scheduling processes.
- Implemented a data-driven approach to internal products which improved usability, user satisfaction, and reduced development costs by 11%.
- Collaborated with the UX/UI team to refine product design, which resulted in a 30% improvement in user satisfaction scores.
Business Analyst
Levelwing Media
09.2017 - 11.2019
- Manage the implementation and maintenance of client-side data collection using: Adobe DTM/Launch, Google Tag Manager, Google Ads, Sizmek, LinkedIn, Twitter, and Facebook.
- Create and maintain eCommerce implementation and tracking for numerous clients totaling 50M user visits and $20M in direct revenue annually.
- Serve as liaison to client's developer and partner agencies, with respect to improving the efficiency of UX implementations, usage and performance.
Financial Analyst
Vail Resorts Inc.
08.2015 - 09.2017
- Reconcile customer accounts and created reports facilitating customer payments and resolved outstanding billing issues.
Education
Bachelor's - Business Administration
University of Arkansas
Fayetteville, ARSkills
- Product Strategy
- Product Roadmaps
- Stakeholder Communications
- Data-driven decision making
- Agile Development
- Leadership Experience
Certification
- Present with Impact - Dale Carnegie
- Product Management - University of Arkansas
Timeline
Product Manager III
Walmart
11.2023 - Current
Product Owner III
J.B. Hunt Transport Services
12.2019 - 11.2023
Business Analyst
Levelwing Media
09.2017 - 11.2019
Financial Analyst
Vail Resorts Inc.
08.2015 - 09.2017
Bachelor's - Business Administration
University of Arkansas
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