Kylee Bartimoccia

Greenbrier

Summary

Results-driven professional with extensive experience in project management and customer relationship management. Known for effective communication and problem-solving skills, contributing to improved project efficiency and client satisfaction. Eager to leverage expertise to drive impactful project outcomes.

Overview

years of professional experience

Work History

Project Manager

Lamb and Associates Packaging

Maumelle

12.2017 - Current

Coordinated resources and managed project timelines for multiple packaging initiatives, ensuring alignment with client goals.
Developed project plans that aligned with client specifications, ensuring clarity and focus.
Optimized project performance through strategic budgeting and resource allocation, contributing to project efficiency.
Monitored project progress to ensure timely deliverables met quality standards.
Established partnerships with teams, customers, and vendors to foster collaboration and drive project success.
Mentored new employees on policies and procedures to improve team efficiency.
Coordinated logistics activities such as transportation scheduling and inventory management.
Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
Prepared reports and presentations using Microsoft Office Suite for leadership review.
Greeted visitors and provided general information about the company.
Responded to customer inquiries via phone and email, providing timely assistance.
Collaborated with team members to streamline administrative processes and improve efficiency.
Answered questions from customers regarding products and services offered by the company.
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Managed database systems containing customer contact information.
Entered data into spreadsheets using Microsoft Excel or other similar programs.
Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Handled confidential documents in an organized fashion according to established protocol.
Provided administrative support to the executive team, including scheduling meetings and managing calendars.
Maintained filing systems to organize documents for easy access by staff members.
Assisted in the onboarding process of new employees by preparing necessary documentation.
Scheduled appointments between clients and customers and internal staff members.
Managed office supplies and inventory to ensure availability for daily operations.
Proofread content for typo-free emails and documentation.
Processed cancellations or rescheduling requests promptly according to organizational policy.
Performed administrative tasks such as scheduling appointments, filing paperwork, answering phones.
Coordinated meetings and appointments for executives and team members effectively.
Coordinated logistics activities such as transportation scheduling and inventory management.
Performed administrative tasks such as scheduling appointments, filing paperwork, answering phones.

Financial Services Representative

Voya Financial

Tucson

01.2013 - 12.2017

Guided clients in understanding financial products and services to make informed decisions.
Conducted financial conversations with clients and prospects to identify needs and recommend tailored solutions.
Managed client accounts and maintained accurate records for compliance purposes.
Resolved client inquiries promptly to ensure satisfaction with services provided.
Partnered with team members to improve customer service experiences and resolve issues effectively.
Fostered relationships with new and existing customers through excellent customer service skills.
Engaged in ongoing training and education to acquire knowledge of financial products and services in changing economic conditions.
Cold-called potential clients to discuss available financial products and services.
Responded to customer inquiries via phone and email, providing timely assistance.
Coordinated meetings and appointments for executives and team members effectively.
Handled confidential documents in an organized fashion according to established protocol.
Provided administrative support to the executive team, including scheduling meetings and managing calendars.

Education

Associate of Arts - Global Business Management

University of Phoenix

Tempe, AZ

10-2013

Skills

Project management
Budget optimization
Timeline management
Supply chain coordination
Data analysis and review
Quality control processes
Procurement strategies
Inventory control management
Team collaboration and bonding
Conflict resolution strategies
Training facilitation
Communication skills
Customer service excellence
Customer service orientation
Time management and prioritization

Attention to detail
Problem solving
Strong problem-solving skills
Adaptability in tasks
Administrative support and document management
Spreadsheet management skills
Microsoft Word expertise
Keyboarding proficiency
Record keeping accuracy
Independent work capability
Office administration tasks
Data entry
Coaching techniques
Record keeping accuracy

Timeline