LaKayla Stilwell

• Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
• Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments.
• Expedited invoice processing with effective communication between internal departments and external vendors.
• Maintained strict confidentiality of sensitive financial data, protecting company integrity and privacy rights of individuals involved.
• Assisted in the preparation of monthly financial statements for timely and accurate reporting to management.
• Managed accounts payable and receivable, ensuring timely processing of invoices and payments.
• Assisted in preparing monthly financial statements, contributing to transparent and accurate financial reporting.
• Improved team productivity by organizing and maintaining digital and physical financial records.
• Input financial data and produced reports using JONAS Software.
• Recorded deposits, reconciled monthly bank accounts and tracked expenses.
• Coordinated pre-employment screenings, background checks, and documentation requirements to expedite hiring timelines and reduce potential delays in bringing talent onboard.
• Put together employee files and collected required digital or physical information to meet requirements.

• Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
• Managed budget for department, ensuring all expenses stayed within allocated funds.
• Maintained positive working relationship with fellow staff and management.
• Led weekly team meetings to discuss progress, address issues, and plan future actions.
• Audited company's legal documents to verify compliant policies and procedures.
• Developed strategies to improve team performance and productivity.
• Participated in recruitment efforts by interviewing prospective candidates for open positions.
• Analyzed key performance indicators to identify effective strategies.
• Trained new employees on company policies, job duties, and performance expectations.
• Monitored operations and reviewed records and metrics to understand company performance.
• Oversaw inventory management, ensuring adequate stock levels and reducing waste.
• Performed daily opening and closing procedures to ensure the accuracy of money sorting operations.

• Reinforce selling expectations, performance, results and accountability with all associates

• Assisted teammates with sales-processing tasks to meet daily sales goals.
• Processed credit card transactions quickly and securely.
• Restocked shelves as needed to ensure sufficient inventory levels.
• Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
• Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
• Helped customers find specific products, answered questions, and offered product advice.
• Greeted customers to determine wants or needs.
• Sold various products by explaining unique features and educating customers on proper application or usage.