- Gym Workouts
- Mindfulness Practices
- Getting involved in local advocacy groups to promote positive change in the community
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Volunteer Work
- I like working with my hands and fixing things
- Personal Development and Self-Improvement
LaQuan Redmon
North Little Rock
Summary
With a strong background in operations management, hands-on technical work, and team coordination. I have successfully overseen daily workflows across multiple industries, including maintenance, construction, hospitality, logistics, and office administration. My experience ranges from managing office systems and staff supervision to hands-on trade skills such as plumbing, electrical work, welding, and equipment repair.
I have developed a keen ability to streamline operations, optimize scheduling, and ensure seamless execution of tasks, whether in an office setting or on-site in dynamic, fast-paced environments. My expertise extends to inventory management, property maintenance, and customer service, demonstrating my adaptability across various roles. Additionally, my leadership skills have contributed to team productivity and workplace efficiency.
Now seeking to transition into a new professional field, I am eager to apply my diverse expertise in operations, administration, and technical service. My ability to balance strategic planning with hands-on problem-solving makes me a valuable asset in any industry. I am confident that my transferable skills will allow me to contribute meaningfully to a new professional environment.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Office Manager
Asco Vending
11.2023 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets; prepare invoices,
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Supports company operations by maintaining office systems and supervising staff
- Maintains office services by organizing office operations and procedures, preparing payroll, controlling correspondence, designing filing systems, reviewing and approving supply requisitions, and assigning and monitoring clerical functions
- Provides historical reference by defining procedures for retention, protection, retrieval, transfer, and disposal of records
- Maintains office efficiency by planning and implementing office systems, layouts, and equipment procurement
- Designs and implements office policies by establishing standards and procedures, measuring results against standards, and making necessary adjustments
- Completes operational requirements by scheduling and assigning employees; following up on work results
- Keeps management informed by reviewing and analyzing special reports; summarizing information; identifying trends
- Maintains office staff by recruiting, selecting, orienting, and training employees
- Maintains office staff job results by coaching, counseling, and disciplining employees, and planning, monitoring, and appraising job results
- Achieves financial objectives by preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions
- Contributes to team effort by accomplishing related results as needed
Maintenance Tech/Groundskeeper
Lindsey Management
02.2019 - 01.2022
- Installing washers dryers replacing ceiling fans remodeling apartments janitorial work groundskeeper work HVAC repair plumbing repair and doing groundskeeper work.
- Removing debris, garbage, and dangerous materials from sites.
- Assembling and breaking down barricades, temporary structures, and scaffolding.
- Coordinating with outside contractors for specialized repairs or maintenance services. e.g; Electricians and painters, as required.
- Assisting with transport and operation of heavy machinery and equipment.
- Following all health and safety regulations.
- Routine maintenance tasks on buildings and facilities, including repairs and upkeep, as well as the care and upkeep of outdoor grounds.
- Mowing lawns, trimming hedges, planting flowers, and managing irrigation systems.
- Troubleshooting on building systems and equipment.
- Ensuring the smooth operation and upkeep of a facility by responding to maintenance requests, conducting preventative checks, and coordinating with outside contractors when necessary.
- Responding to urgent maintenance issues outside of regular working hours, including after-hours callouts.
- Maintaining detailed records of maintenance activities, repairs completed, and parts used.
Host/Service Crew Member
PMD Enterprises
12.2017 - 07.2018
- Assistant Manager Orientation; able to follow leads, provide excellent customer service, prompt, and cleanliness.
- Fulfill customer satisfaction; for work environment, and company associations.
- Exhibits exceptional communications skills.
- Demonstrates flexibility and patience; possesses an interest in people.
- Supervises the activities of food-service associates, food handling, and sanitation procedures for adequate policies.
- Helps train new food-service team members.
- Supervises the closing of the assigned dining room; ensures side work and station setup is properly completed.
- Demonstrates knowledge of emergency safety procedures and helps evacuate guests to safety in the event of fire or other emergency.
- Assists with service, including occasional bussing and food service, while maintaining safe food handling and sanitation standards; Performs other duties as assigned.
- May be asked to operate equipment, including but not limited to fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines.
- Works with staff of other departments to perform job duties and during special events or functions.
- Anticipates and identifies problems and helps find solutions; Is punctual, attentive to detail, friendly, willing to learn, reliable, and, above all, honest.
Patient Care Technician
In home care
01.2013 - 02.2016
- Assists residents with activities of daily living, including bathing, dressing, grooming, toileting, transferring and getting to and from activities and meals according to the individual service plan.
- Allows and encourages residents to do as much of their own care as possible.
- Serves meals to residents in the dining room or apartments and may assist in preparing meals following preplanned menus.
- Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
- Encourages residents to eat a proper diet and take adequate fluids while respecting the resident's right to free choice and records and reports changes in resident's eating habits to the supervisor.
- Initiates and participates in leisure activities provided for residents as described in the activity calendar and encourages residents to socialize and participate in planned activities or programs to develop friendships with other residents.
- Maintains residents' records daily in a timely manner and in accordance with company policy and procedures; documents medication distribution as applicable, leisure activities, incidents, and observations; reports any changes in resident's physical condition and/or behavior, and visitors; observes and reports the health and emotional condition of each resident; and promptly reports all changes to the supervisor.
- Assists residents with medication as defined in medication procedure; assists or supervises residents who self-administer medication; follows physician orders and state laws to administer medications to residents who cannot self-administer their medications; and exhibits understanding of and follows medication policies and procedures.
- Maintains a clean, safe, and orderly environment for the residents; performs general housekeeping; and follows cleaning schedules for resident laundry, bedrooms, dining area, living space, bathrooms, kitchen, and other areas.
- Follows proper procedures in emergency situations and responds promptly and positively to resident requests for assistance.
- Knows location of each resident, reminds them to sign out when they leave the building, and notifies the supervisor immediately if unable to locate a resident.
- Encourages teamwork through cooperative interactions with co-workers.
Lead Crew Member/Merchandiser Handler
R. L.
03.2011 - 01.2016
- Attend duties involve loading and unloading items, transporting machines, and replenishing stock with food or beverages.
- Arranging products and updating market labels; merchandise placement.
- Assist customers, address concerns, provide B2C solutions.
- Complete equipment repairs, replace components, document necessary adjustments.
- Troubleshoot-test functionality of equipment, prevent product loss.
- Maintain inventory: order, replacement, refurbish, removal of units, merchandise, and change components.
- Setup, breakdown, run safety cleans, and provide deliveries.
Education
No Degree - Exercising Leadership & Communication
Harvard University
Cambridge, MA03-2026
High School Diploma -
Maumee High School
Maumelle, AR05-2015
Skills
- Customer Relations & Sales Proficiency
- Technology & Administrative Competence
- Leadership & Supervisory Acumen; Team collaboration
- Self-directed learning & Goal-Ownership
- Cleaning and sanitizing
- Healthcare & Caregiving Services
- Hospitality & Culinary Arts
- Automotive & Transportation Services
- Structural Development & Warehouse Operations
- Facilities & Property Management
- Multifaceted Tradesmanship & Mechanical Expertise
Accomplishments
- Streamlined workflow by consolidating lengthy processes and redundant documentation that resulted in more effective and timely completion of client wellbeing.
- Coordinated 56 special public and private events.
- Maintained a 95% satisfaction rating over a 24-month period as a customer care representative.
- Recognized by management for compliance and work ethic which satisfied staff satisfaction by 92%.
- Increased customer base by 25% and improved customer response time by 18%.
Affiliations
- American Rental Association
- Young Entrepreneurs Academy
- Little Rock Black Owned Businesses & Services
- MMBOB
Certification
- Arkansas State Driver's License
- ServSafe Food Handler's Certification
- Forklift Certification
Interests
Timeline
Office Manager
Asco Vending
11.2023 - Current
Maintenance Tech/Groundskeeper
Lindsey Management
02.2019 - 01.2022
Host/Service Crew Member
PMD Enterprises
12.2017 - 07.2018
Patient Care Technician
In home care
01.2013 - 02.2016
Lead Crew Member/Merchandiser Handler
R. L.
03.2011 - 01.2016
No Degree - Exercising Leadership & Communication
Harvard University
High School Diploma -
Maumee High School
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