Latavia Jackson
Little Rock
Summary
Management professional with track record of effective team leadership and operational oversight. Consistently achieves goals through collaborative efforts and adaptability to changing demands. Skilled in conflict resolution, process improvement, and fostering positive work environment.
Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.
Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Sonic
07.2022 - Current
- Collaborated with team members to develop and implement effective training programs for new hires.
- Monitored inventory levels and coordinated restocking processes to maintain product availability.
- Conducted regular performance evaluations to identify areas for improvement among staff members.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
Crew members
Marco's Pizza
05.2022 - 08.2022
- I was the crew member who helped everyone out when they were falling behind. I made pizzas and put them in the oven all day. I restocked the ingredients, cleaned up messes and helped everyone keep their area clean throughout the work day. I even answered the phone and put in call in orders or delivery orders. I was very organized and a team player.
Hostess
Cracker Barrel
10.2020 - 03.2022
- I seated people at assigned tables, assisted them if needed and just respect them and their needs
Education
College in General Studies - undefined
Shorter College
Little Rock, AR06.2025
High school - undefined
Esteem public charter high school
Little Rock, AR05.2022
Skills
- Serving
- Food service
- Restaurant experience
- Host/Hostess
- Food Preparation
- Busser
- Kitchen Experience
- POS
- Food Safety
- Cooking
- Cleaning Experience
- Food Handling
- Kitchen Management Experience
- Customer service
- Money handling
- Team leadership
- Decision-making
- Time management
- Customer relations
- Problem-solving
- Staff training and development
- Team motivation
- Staff supervision
- Staff management
- Team building
- Retail operations
- Staff development
Timeline
Assistant Manager
Sonic
07.2022 - Current
Crew members
Marco's Pizza
05.2022 - 08.2022
Hostess
Cracker Barrel
10.2020 - 03.2022
College in General Studies - undefined
Shorter College
High school - undefined
Esteem public charter high school
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