Laura Cribbs

I help customers with any problems or questions they need with their accounts or loans. I process loans and have customer sign and have uploaded to our system. I work for two very busy loan officers one is an agricultural and commercial and the other is strictly commercial.

• Processed loan applications, ensuring compliance with regulatory guidelines and bank policies.
• Assisted clients in gathering required documentation for loan approvals and inquiries.
• Collaborated with underwriting team to facilitate timely decision-making on loan requests.
• Maintained accurate records of all loan transactions and client communications in database system.
• Reviewed credit reports and financial statements to assess borrower eligibility for loans.
• Managed multiple priorities simultaneously while consistently meeting deadlines for loan closings and disbursements.
• Maintained organized records, facilitating efficient retrieval of information for audits and regulatory examinations.
• Worked closely with borrowers to gather required documentation, ensuring timely submission and approval of loans.
• Assisted in maintaining a high level of customer satisfaction by addressing concerns and providing timely responses to inquiries.
• Ordered information such as credit reports, environmental assessments, and property appraisals.
• Provided excellent customer service during the loan process, from initial inquiry to closing, ensuring a seamless experience for clients.