Laura Lewis
Fort Smith
Summary
Dynamic leader with a proven track record at Arkansas Family Supports, enhancing service delivery and engagement. Expert in strategic planning and compliance, fostering relationships to drive program success. Developed impactful training initiatives and streamlined operations, ensuring adherence to national standards while promoting a culture of professionalism and civility.
Overview
16
16
years of professional experience
Work History
Director of Safety and Corporate Compliance
Arkansas Family Supports (AFS), Inc.
01.2022 - Current
- Spearheaded strategic initiatives to enhance service delivery and member (client/patient) and employee engagement across programs.
- Developed and implemented policies to streamline operations and improve program outcomes.
- Collaborated with community partners to expand resources and support for adults and children with disabilities and their families/caregivers.
- Led training sessions for staff on best practices in family support services, fostering team development.
National IDD Accreditation Surveyor
Commission on Accreditation of Rehab Facilities
10.2019 - Current
- Travel throughout the US and British Columbia, Canada providing on-site standards conformance surveys.
- Tasks include reviewing policies/procedures and interviewing members (patients), employees, funders and stakeholders to determine national standards conformance.
- Provide consultative services to assist organizations in improving their services and/or business functions.
- Provide electronic reports, to include recommendations and consultation to assist the organization in increasing conformance to national best-practice standards.
Corporate Compliance Manager
Bost, Inc.
07.2009 - 01.2022
- Developed and implemented compliance training programs for employees across multiple departments.
- Monitored regulatory changes to ensure continuous compliance with industry standards and regulations.
- Conducted internal audits to identify areas of risk and improve compliance processes.
- Collaborated with cross-functional teams to address compliance issues and implement corrective actions.
- Conducted utilization review to identify over-utilization, under-utilization and missed Medicaid billing; completed Medicaid back-billing as indicated.
Education
Bachelor of Science - Organizational Behavior Studies
Arkansas Tech University
Russellville, AR12-2028
Skills
- Relationship building
- Strategic planning
- Verbal and written communication
- Decision-making
- Civility and professionalism
Languages
English
Native or Bilingual
Spanish
Elementary
Timeline
Director of Safety and Corporate Compliance
Arkansas Family Supports (AFS), Inc.
01.2022 - Current
National IDD Accreditation Surveyor
Commission on Accreditation of Rehab Facilities
10.2019 - Current
Corporate Compliance Manager
Bost, Inc.
07.2009 - 01.2022
Bachelor of Science - Organizational Behavior Studies
Arkansas Tech University
Similar Profiles
Sarah PierreSarah Pierre
Administrative Assistant at Arkansas Family SupportsAdministrative Assistant at Arkansas Family Supports
Amanda ReaganAmanda Reagan
Direct Service Professional at Arkansas Family Supports, Inc.Direct Service Professional at Arkansas Family Supports, Inc.
Janine FuchsJanine Fuchs
Bookkeeper at AFSBookkeeper at AFS
Mykaela SparksMykaela Sparks
Instructor at Career Academy of Hair DesignInstructor at Career Academy of Hair Design
William SilveiraWilliam Silveira
Planning Specialist at ArcBestPlanning Specialist at ArcBest