Laura Pankey
Conway
Summary
Accomplished Senior Payroll Specialist with a proven track record at Tokusen USA Inc., adept in payroll software and fostering positive employee relations. Excelled in automating data input, reducing errors by a significant margin, and ensuring compliance with wage laws. Skilled in Microsoft Excel and known for resolving pay discrepancies efficiently, enhancing payroll accuracy and staff satisfaction.
Overview
13
13
years of professional experience
Work History
Senior Payroll Specialist
Tokusen USA Inc.
03.2015 - Current
- Managed payroll for over 300 employees, ensuring timely and accurate payments.
- Developed comprehensive payroll reports for management review, aiding informed decision-making processes.
- Reduced manual entry errors by automating data input tasks, enhancing overall payroll accuracy.
- Resolved employee pay discrepancies swiftly and professionally, maintaining positive relationships with staff members.
- Maintained strict confidentiality regarding sensitive employee information while processing biweekly payrolls efficiently.
- Documented and processed all garnishments for bankruptcies, student loans, and child support orders.
- Provided customer service to employees regarding payroll inquiries and issues.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Maintained strict confidentiality of all payroll information and HR records. Also, assisted with maintenance of Human Resource Information System records and compiled reports from database.
- Processed new hires and terminations for all databases
- Processed I-9's through E Verify to ensure all legal guidelines were met.
- Confirmed compliance with all applicable federal, state and local payroll laws and regulations.
- Tracked employee vacation, sick and personal time.
- Assisted in providing information for unemployment insurance claims.
- Identified ways to increase supervisor/manager knowledge and efficiency with payroll-related tasks and provided training.
- Actively participated in troubleshooting, problem-solving, and providing recommendations for solutions regarding various databases.
- Organized employee events
Human Resource Team Member
Target
03.2012 - 03.2015
- Provided ongoing support to employees regarding HR matters, fostering a positive work environment.
- Administered payroll processing and timekeeping accurately, ensuring timely compensation for all team members.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Fielded employee inquiries related to their pay, scheduling, or benefits
- Monitored employee attendance, addressing issues in accordance with company policies and procedures.
- Pre-screened resumes prior to sending to hiring managers for consideration.
- Assisted with writing job postings
- Responsible for scheduling interviews and initiating conditional job offers on the basis of a background check and drug test.
- Developed and implemented onboarding and orientation programs for new employees.
- Completed human resource operational requirements by scheduling employees.
- Organized team member events
Education
BBA - Management
University of Central Arkansas
Conway, AR05-2008
Skills
- Payroll training
- Employee relations
- Wage and hour laws
- Recordkeeping requirements
- Timekeeping systems
- Proficient in Microsoft Word, Excel, and Powerpoint
- Bi-weekly payroll processing
- Payroll software expertise
2019 TUI Award Winner
Every year Tokusen allows all TUI employees to participate in nominating an employee they view as a top performer. Then based on attendance and performance for each employee nominated, 10-12 employees are selected as the yearly TUI Award winners. It is an honor to be selected by your peers to receive this award.
Timeline
Senior Payroll Specialist
Tokusen USA Inc.
03.2015 - Current
Human Resource Team Member
Target
03.2012 - 03.2015
BBA - Management
University of Central Arkansas
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