Laurel De Rousse
Ola
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
23
23
years of professional experience
Work History
Lead Sales Associate
Dollar General
05.2024 - Current
- Trained, coached, and mentored new sales associates for maximum performance.
- Developed and maintained knowledge of current sales and promotions.
- Processed and stocked merchandise in accordance with store standards.
- Performed inventory control procedures to manage stock.
- Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
- Handled cash register operations and customer transactions to process payments.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Up-sold and cross-sold products effectively, driving sales and increasing revenue.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Contributed to team objectives in fast-paced environment.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Stayed current on company offerings and industry trends.
- Negotiated prices, terms of sales and service agreements.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Recorded accurate and efficient records in customer database.
- Contributed to event marketing, sales and brand promotion.
- Trained new employees on customer service, money handling and organizing strategies.
Dog Breeder
Self Employed
07.2020 - Current
- Selected animals for breeding and semen specimens to be used according to knowledge of animals, genealogies and desired offspring characteristics.
- Aided insemination processes by inserting artificial equipment and biological samples to produce desired young.
- Fed, groomed and watered 100 + of multiple breeds of animals.
- Stocked, cleaned and disinfected habitats of 100 + animals to protect animal health and wellbeing.
- Oversaw payment, transfer and documentation for sales of 100 + animals to new private and International owners.
- Kept records of animal health, medical treatment and injections and growth progress.
- Treated minor injuries and ailments and contacted veterinarians to obtain treatment for animals with serious illnesses or injuries.
- Applied effective time management techniques to meet tight deadlines.
- Provided professional services and support in a dynamic work environment.
- Resolved problems, improved operations and provided exceptional service.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Dog Breeder and RV Park Owner
Self Employed
05.2015 - 07.2020
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed day-to-day business operations.
- Trained and motivated employees to perform daily business functions.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Established foundational processes for business operations.
- Increased animal health by designing detailed medication and exercise plans.
- Kept records of animal health, medical treatment and injections and growth progress.
- Stocked, cleaned and disinfected habitats of [Number] animals to protect animal health and wellbeing.
- Fed, groomed and watered [Number] [Type] animals.
- Oversaw payment, transfer and documentation for sales of [Number] animals to new private and commercial owners.
- Treated minor injuries and ailments and contacted veterinarians to obtain treatment for animals with serious illnesses or injuries.
- Learned and adapted quickly to new technology and software applications.
- Managed time efficiently in order to complete all tasks within deadlines.
Boarding Kennel
Self-employeed
05.2002 - 05.2015
- Delivered services to customer locations within specific timeframes.
- Gained extensive knowledge in data entry, analysis and reporting.
- Identified issues, analyzed information and provided solutions to problems.
- Proven ability to learn quickly and adapt to new situations.
- Cultivated interpersonal skills by building positive relationships with others.
- Skilled at working independently and collaboratively in a team environment.
- Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
- Promoted business via social media to generate leads and maximize brand identity.
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
- Designed business plan to define concept, short-term and long-term goals and strategies.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Education
GED -
Beloit Memorial High School
Beloit05-1986
Skills
- Sales strategy
- Staff supervision
- Goal oriented
- Inventory control
- Cash handling
- POS systems
- Tactful conflict resolution
- Positive customer experience
- Team leadership
- Verbal and written communication
- Persistent and resilient
- Inventory oversight
Timeline
Lead Sales Associate
Dollar General
05.2024 - Current
Dog Breeder
Self Employed
07.2020 - Current
Dog Breeder and RV Park Owner
Self Employed
05.2015 - 07.2020
Boarding Kennel
Self-employeed
05.2002 - 05.2015
GED -
Beloit Memorial High School
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