Lautaro Casagerone
Customer Service Representative
Buenos Aires
Summary
Motivated and eager to learn, with a strong desire to build a long-term career. Known for my teamwork abilities and positive attitude, I am dedicated to giving my best to every task. My enthusiasm and quick learning make me a valuable asset to any team. Ready to contribute, grow, and develop within a forward-thinking company.
Overview
4
4
years of professional experience
2
2
Languages
Work History
Sales Development Representative
KODLAND
07.2024 - 12.2024
- Managed trial classes and sales closures for educational packages in programming, design, and animation targeted at children aged 9 to 17.
- Provided post-sale customer service to ensure client satisfaction and retention.
- Analyzed sales strategies to optimize performance and drive revenue growth.
Work Risk Insurance Services Provider
Freelance
03.2021 - 03.2022
Transportation Service Provider for Workers' Compensation Insurance Agencies
- Coordinated patient transportation from home to clinic appointments, ensuring timely and safe travel.
- Managed a team of transportation personnel, providing guidance and support for efficient service delivery.
- Oversaw account management and billing processes, maintaining accuracy and compliance with financial protocols.
Education
High School Diploma -
EENT N° 5 John F. Kennedy
Lanus, Argentina 05.2001 -
Skills
CRM management
Cold calling
Customer relationship building
Relationship development
Outbound sales management
Interpersonal skills
Active listening
Attention to detail
Objection handling
Microsoft Office
Timeline
Sales Development Representative
KODLAND
07.2024 - 12.2024
Work Risk Insurance Services Provider
Freelance
03.2021 - 03.2022
High School Diploma -
EENT N° 5 John F. Kennedy
05.2001 -
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