Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Lautaro Malamud

Lautaro Malamud

Summary

Friendly candidate with passion for providing excellent customer service and facilitating guest satisfaction. Strong leadership, team building and multitasking skills. Adept at scheduling, cash handling and customer relations.

Overview

2
2
years of professional experience

Work History

Night Shift Supervisor

Maldron Hotel Pearse Street (Dalata Group)
Dublin, Ireland
03.2023 - 02.2024
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Managed reservations accurately, preventing overbooking situations and guaranteeing smooth guest arrivals.
  • Ensured accurate financial transactions for guests by meticulously processing night audit tasks.
  • Kept accounts in balance and ran daily reports to verify totals.

Night Auditor

Clayton Hotel Burlington Road (Dalata Group)
Dublin, Ireland
01.2023 - 03.2023
  • Supported daytime reception team by preparing detailed handover notes highlighting key overnight events and tasks completed.
  • Handled emergency situations professionally, ensuring the safety and comfort of all guests involved.
  • Conducted nightly audits of financial transactions, guaranteeing accurate accounting and reporting.

Night Receptionist

Dublin City Dorms Hostel
03.2022 - 12.2022
  • Resolved customer complaints promptly and professionally to maintain satisfaction.
  • Resolved guest complaints effectively, working towards satisfactory outcomes that enhanced overall satisfaction levels.
  • Maintained accurate delivery, sales and inventory records for good stock management.

Hotel butler

The Address Connolly Hotel
Dublin, Ireland
10.2021 - 03.2022
  • Collaborated with front desk staff to address guest concerns promptly, promoting an atmosphere of exceptional customer service.
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Communicated repair needs to maintenance staff.

Education

Degree in History & Philosophy -

University of Buenos Aires
Buenos Aires, Argentina
12.2025

C1 Advance English Level - English-as-a-Second-Language Education

Ned Training Centre
Dublin, Ireland
10.2023

C1 Advance English Level - English-as-a-Second-Language Education

EF Education First
New York, USA
03.2021

Skills

  • Safety awareness
  • Supervisory Experience
  • Customer Service
  • Conflict Resolution
  • Guest Engagement
  • First Aid Training

Languages

Spanish
Native language
English
Advanced
C1
Portuguese
Intermediate
B1

Timeline

Night Shift Supervisor

Maldron Hotel Pearse Street (Dalata Group)
03.2023 - 02.2024

Night Auditor

Clayton Hotel Burlington Road (Dalata Group)
01.2023 - 03.2023

Night Receptionist

Dublin City Dorms Hostel
03.2022 - 12.2022

Hotel butler

The Address Connolly Hotel
10.2021 - 03.2022

Degree in History & Philosophy -

University of Buenos Aires

C1 Advance English Level - English-as-a-Second-Language Education

Ned Training Centre

C1 Advance English Level - English-as-a-Second-Language Education

EF Education First
Lautaro Malamud