Lawrence Nestrud
Bentonville
Summary
Dynamic professional with a proven track record at BeavEx, excelling in operational efficiency and customer satisfaction. Skilled in problem-solving and teamwork, I successfully managed budgets and streamlined processes, enhancing service quality. Committed to safety and professionalism, I fostered a positive work environment while driving continuous improvement initiatives.
Overview
30
30
years of professional experience
Work History
Deliver Contractor
Self-employeed
03.2014 - Current
- Maximized load capacity by organizing cargo strategically within the vehicle space without compromising safety regulations.
- Enhanced customer satisfaction with timely deliveries and professional communication throughout the process.
- Negotiated effectively with clients regarding delivery rates or schedules discrepancies, resolving conflicts professionally while maintaining long-term relationships.
- Managed invoices accurately, ensuring prompt payments from clients while maintaining clear records of all transactions.
- Loaded and unloaded cargo efficiently, minimizing potential damages during transportation and delivery processes.
- Handled sensitive materials such as medical supplies or perishable items appropriately to ensure their safe transport and delivery condition.
- Operated various types of vehicles including vans, trucks, or trailers depending on specific job requirements proficiently.
Hub Manager
BeavEx
04.2005 - 05.2014
- Managed budget effectively, reducing expenses without compromising on efficiency or quality of service.
- Collaborated with senior leadership to develop strategic plans for hub expansion and growth opportunities.
- Cultivated a positive work environment by fostering open communication, addressing employee concerns proactively, and promoting teamwork across all departments.
- Streamlined hub operations by implementing efficient processes and procedures.
- Enhanced team performance through regular training sessions and performance evaluations.
- Implemented data-driven decision-making processes to optimize operational efficiency and drive continuous improvement efforts.
- Championed sustainability initiatives within the hub by implementing eco-friendly practices such as recycling programs and energy-efficient lighting solutions.
- Conducted regular safety audits to ensure adherence to regulatory requirements and maintain a safe working environment.
- Boosted employee morale through effective communication, recognition of achievements, and fostering an inclusive workplace culture.
- Developed strong relationships with vendors, ensuring timely deliveries and quality products.
- Oversaw daily operations, managing staff schedules, task assignments, and workflow prioritization for maximum productivity.
Assistant Manager
Walmart
03.1995 - 08.2005
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Increased sales through effective merchandising strategies and targeted promotions.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Monitored sales trends to adjust pricing strategies for optimal profitability.
- Analyzed sales data to identify trends and adjust inventory orders accordingly.
- Implemented loss prevention strategies, significantly reducing shrinkage.
- Implemented staff training programs to elevate service standards and knowledge.
- Optimized scheduling to ensure adequate staffing during peak hours, improving service efficiency.
- Oversaw daily operations to maintain store cleanliness and organization.
- Conducted performance evaluations and provided constructive feedback to employees.
- Engaged with customers to gather feedback, using insights to improve service and product offerings.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
- Improved customer satisfaction by resolving complaints and inquiries promptly.
- Conducted performance evaluations, identifying areas for development and rewarding strong performance.
- Led weekly team meetings to discuss goals and review performance, fostering culture of continuous improvement.
Education
High School Diploma -
Bentonville
Bentonville05-1994
Skills
- Professionalism and courtesy
- Safety consciousness
- Positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Dependable and reliable
- Multitasking and organization
Timeline
Deliver Contractor
Self-employeed
03.2014 - Current
Hub Manager
BeavEx
04.2005 - 05.2014
Assistant Manager
Walmart
03.1995 - 08.2005
High School Diploma -
Bentonville
Similar Profiles
Jahnezz BoydJahnezz Boyd
Sales Associate at Self-employeedSales Associate at Self-employeed
Brice ConoverBrice Conover
Seedstock Producer at Self-employeedSeedstock Producer at Self-employeed
DiJamore' FelixDiJamore' Felix
Babysitter at Self-employeedBabysitter at Self-employeed
Amanda ParsonsAmanda Parsons
Business Owner/Home Childcare Provider at Self-employeedBusiness Owner/Home Childcare Provider at Self-employeed
Anna Marie TownsendAnna Marie Townsend
Teacher + Demonstrator at All That Dance StudioTeacher + Demonstrator at All That Dance Studio