Proven track record of monitoring and maintaining efficient payment operations. Expertise in process improvements, blueprint creations according best practices, AML compliance and dashboard creation for continue auditing.
Industries: Payments Facilitators/Casinos/Crypto/Merchant of Records.
· Monitor and analyze payment data to identify any payment issues or discrepancies
· Provide customer support for payment-related inquiries and issues
· Conduct regular audits to ensure compliance with payment regulations and industry standards
· Investigate and resolve any payment disputes or chargebacks
· Manage relationships with payment service providers and financial institutions to ensure smooth payment operations
· Monitor and investigate potential money laundering activities related to crypto, gambling, casino and others kind of payments.
· Implement and enforce anti-money laundering (AML) regulations within the crypto, banking, casino, others industries.
· Work closely with financial institutions to ensure compliance with AML laws
· Detect and report suspicious transactions (SARS)
Customer Service
AML (crypto/casino/payfac)
Process Improvement & Audit
Customer Service