Lee Vang
Gentry
Summary
Proven professional with a solid background in customer service and cash handling, honed at Walmart and Simmons Foods. Excelled in enhancing customer satisfaction and streamlining operations, demonstrating exceptional work ethic, team collaboration, and time management skills. Achieved significant improvements in productivity and customer service excellence, ensuring high-quality standards and operational efficiency.
Overview
11
11
years of professional experience
Work History
Cashier
Walmart
04.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
Cart Pusher
Walmart
04.2024 - Current
- Directed customers to appropriate areas in store to assist with locating products.
- Maintained professional appearance of storefront by cleaning entryways, removing debris, and organizing displays as necessary.
- Removed litter from parking lot, planters and cart storage areas.
- Assisted customers in loading groceries into cars.
- Improved customer satisfaction by promptly responding to requests for assistance and maintaining a clean parking lot.
Chicken Farm
Simmons Foods
02.2014 - 05.2023
- Established a reputation for high-quality products among consumers by consistently meeting or exceeding industry standards for egg size, shell quality, and cleanliness.
- Boosted overall productivity by regularly evaluating farm processes, identifying areas for improvement, and implementing new methods or technologies as needed.
- Enhanced overall flock health by implementing a comprehensive vaccination and medication program.
- Maintained biosecurity protocols to prevent disease outbreaks, ensuring the wellbeing of livestock.
Education
Diploma -
Gentry High School
Gentry, AR05.2023
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Reliability and punctuality
- Order taking
- Professionalism and courtesy
- Merchandise restocking
- Identification checks
- Multitasking and organization
- Clear communication
- Training and onboarding
- Basic math
Timeline
Cashier
Walmart
04.2024 - Current
Cart Pusher
Walmart
04.2024 - Current
Chicken Farm
Simmons Foods
02.2014 - 05.2023
Diploma -
Gentry High School
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