LENELL NIX
La Vergne
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Physical Security Cons I
Allstate Insurance Company
2024.05 - 2025.07
- Audit of all Physical Security related invoices including reoccurring monthly invoice of 500+ retail and all additional corporate owned locations.
- Code invoices to appropriate accounts and input into accounting software for payment processing.
- Maintain alarm permits including information update for existing locations and apply for new permits where applicable and process permit payments.
- Established and maintain documentation database for industry audits. i.e. PCI, SOC, SOC2 and others.
- Assist in maintenance of access control and CCTV systems.
Sr Cons I (Realignment from acquisition of National General)
Allstate Insurance Company
2021.11 - 2024.05
- All duties listed for National General Holdings Sr. Project Manager
Sr. Project Manager
National General Holdings
2021.11 - 2024.05
- All duties of project manager below.
- Facilitated stakeholder meetings to define project objectives, scope, and deliverables effectively.
- Review and negotiation of vendor contracts.
- Led cross-functional teams to deliver complex projects on time and within budget.
- Mentored junior project managers, fostering professional growth and skill development.
Project Manager
National General Holdings
2018.06 - 2021.11
- Oversee and manage security systems including burglar and CCTV of over 500 retail business units with national vendor.
- Guided and coordinated upgrade of outdated expiring communication equipment of security systems at 180 retail business units.
- Develop transition plan train and assist transition retail business unit security to Corporate Physical Security team late 2020.
- Manage all aspect of assigned new business unit buildouts working with architect on plans, bidding project, budgeting, oversee general contractor, and setup and opening business unit in a 90-day time frame.
- Remodels of existing business units.
Project Coordinator
National General Holdings
2017.10 - 2018.06
- Schedule vendor repairs for Business Unit locations.
- Maintain various spreadsheet listing of vendors and business units.
- Managed communication between stakeholders, facilitating information flow and updates.
- Recruit new vendors for repair services.
- Oversee small tenant improvement projects examples painting and flooring replacement.
Mail Clerk
National General Holdings
2017.07 - 2017.10
- Processed incoming and outgoing mail to ensure timely delivery.
- Maintained accurate inventory of mailing supplies and equipment.
- Safeguarded sensitive information through proper handling of confidential correspondence according to company policies.
- Supervised daily operations of the mailroom, ensuring compliance with safety protocols.
City Carrier Assistant
United States Postal Service
2016.09 - 2017.04
- Enhanced mail delivery efficiency by sorting and organizing mail according to established routes.
- Delivered mail and packages efficiently, ensuring timely distribution to various routes.
- Check for changes of delivery on assigned route.
- Responsible for accountable mail articles.
- Operated scanning and sorting equipment to maintain accurate tracking of deliveries.
- Engaged customers with pleasant demeanor and offered to help with mail-related issues.
- Daily reports as necessary.
- Collected mail from letter boxes on specific route both on foot and by vehicle.
Transportation Consultant-Booking Agent
Self Employed
2014.08 - 2016.07
- Provided accurate and appropriate quotes in response to customer inquiries by phone and email.
- Provided accurate booking contracts to customers in a timely manner via email.
- Ensure bookings are scheduled within the company reservation system.
- Follow up with customers after job completion to ensure quality service.
Assistant Office Manager
Elite Limousine
2008.04 - 2014.08
- Monitored booking schedules for up to 300 jobs per month.
- Oversaw scheduling for the day-to-day activities of 20 transportation employees.
- Recruit and interviewed new applicants.
- Evaluated operational records and made scheduling adjustments to maximize efficiency.
- Received, recorded, and banked cash, checks, and vouchers as well as reconciled records of bank transactions.
- Maintained records required for compliance with state and federal regulations.
Education
MBA - Concentration Project Management
Louisiana State University
Shreveport03.2024
Bachelor of Arts - Political Science
University of North Carolina Asheville
Asheville05.2016
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Multitasking Abilities
- Organizational skills
Certification
- Certified Lean Practitioner, 14,621, 10/01/22, 10/01/27, Transformance Advisors
- Six Sigma Green Belt, 14,985, 07/01/23, 07/01/28, Transformance Advisors
Timeline
Physical Security Cons I
Allstate Insurance Company
2024.05 - 2025.07
Sr Cons I (Realignment from acquisition of National General)
Allstate Insurance Company
2021.11 - 2024.05
Sr. Project Manager
National General Holdings
2021.11 - 2024.05
Project Manager
National General Holdings
2018.06 - 2021.11
Project Coordinator
National General Holdings
2017.10 - 2018.06
Mail Clerk
National General Holdings
2017.07 - 2017.10
City Carrier Assistant
United States Postal Service
2016.09 - 2017.04
Transportation Consultant-Booking Agent
Self Employed
2014.08 - 2016.07
Assistant Office Manager
Elite Limousine
2008.04 - 2014.08
Bachelor of Arts - Political Science
University of North Carolina Asheville
MBA - Concentration Project Management
Louisiana State University