Leslie Hooper
Jacksonville
Summary
Detail-oriented environmental services worker skilled at providing professional cleaning services to clients, maintaining equipment and implementing new cleaning procedures. Works autonomously with strong time management skills. Demonstrates dedication to customer satisfaction, reliability, and taking pride in job well done. Reliable laborer ready for challenging work in outdoor environments. Works great in any weather and always shows up on time. Offers skills in landscaping and building basic outdoor features to meet clients' needs.
Overview
7
7
years of professional experience
Work History
Housekeeper
Reliable Cleaning Services
Cabot
02.2025 - 05.2025
- Polished mirrors and chrome fixtures.
- Swept, vacuumed and mopped hardwood floors.
- Cleaned kitchen appliances such as stoves, refrigerators and microwaves.
- Provided feedback on customer service issues to management team.
- Scrubbed kitchen counters, cabinets and backsplashes.
- Followed safety protocols when handling hazardous materials or chemicals.
- Emptied trash cans in all rooms of the house.
- Vacuumed carpets and upholstered furniture.
- Dusted furniture, fixtures, window sills, baseboards and other surfaces.
- Organized closets as requested by clients.
- Changed linens on beds as requested by clients.
- Assisted with laundry duties upon request from clientele.
- Wiped down exterior doors and door frames.
- Washed walls and ceilings as needed.
- Cleaned interior windows and wiped down blinds.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Sanitized bathrooms including toilets, showers and tubs, sinks and countertops.
- Swept porches, decks or patios.
- Maintained a safe working environment by using appropriate cleaning supplies.
- Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
- Interacted pleasantly with clients and guests when performing daily duties.
Server
La Torcia Brick Oven
Cabot
12.2023 - 08.2024
- Accurately recorded orders on cash register and point-of-sale system.
- Took orders from customers accurately and in a timely manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Monitored dining room for cleanliness and proper set-up at all times.
- Assisted in training new servers.
- Provided excellent customer service to ensure satisfaction.
House Cleaner/Owner
Rebel Shine Co.
Cabot
03.2018 - 08.2024
- Swept patios or decks of debris or leaves with a broom or blower.
- Cleaned homes following specific and detailed protocols and requests.
- Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs.
- Emptied wastebaskets and replaced liners.
- Interacted pleasantly with clients and guests when performing daily duties.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
Assistant Store Manager
Circle K Gas Station
Cabot
02.2021 - 04.2024
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Created promotional campaigns to increase brand awareness and attract new customers.
- Trained new employees on store policies, procedures and customer service standards.
- Prepared detailed reports summarizing sales activity, customer feedback, and other relevant information.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
Education
GED -
Lonoke High School
Lonoke, AR05-2011
Skills
- Cleaning techniques
- Chemical handling
- Floor maintenance
- Customer interaction
- Problem solving
- Inventory management
- Attention to detail
- Time management
- Organizational skills
- Residential and commercial cleaning
- Multitasking and organization
- Physically strong
- Detail-oriented
- Restroom detailing
- Teamwork
- Basic maintenance
- Hardworking
- Task prioritization
- Mowing and weed whacking
- Mowing and edging
- Rock garden creation
- Using hand tools
- Weeding
- Maintenance of flower beds
- Shrub trimming
Affiliations
- hiking and being outdoors
- spending time with my daughter
References
References available upon request.
Timeline
Housekeeper
Reliable Cleaning Services
02.2025 - 05.2025
Server
La Torcia Brick Oven
12.2023 - 08.2024
Assistant Store Manager
Circle K Gas Station
02.2021 - 04.2024
House Cleaner/Owner
Rebel Shine Co.
03.2018 - 08.2024
GED -
Lonoke High School
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