Summary
Overview
Work History
Education
Skills
Timeline
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Leslie Woods

Augusta

Summary

Dynamic and detail-oriented professional with extensive experience as a High School Secretary at Augusta High School. Proven ability in managing schedules and enhancing office efficiency through effective document preparation and parent communication. Recognized for exceptional phone etiquette and a commitment to fostering a positive school environment.

Professional administrator with strong background in managing school office operations and ensuring smooth daily functions. Skilled in scheduling, record-keeping, and communication, with proven ability to support staff and students effectively. Strong focus on collaboration and adaptability, consistently delivering results in dynamic environment. Trusted for reliability, efficiency, and positive attitude.

Overview

27
27
years of professional experience

Work History

High School Secretary

Augusta High School
01.2019 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Enhanced office efficiency by streamlining administrative processes and implementing new organizational systems.
  • Provided exceptional customer service to visitors at the front desk by offering assistance or directing inquiries to appropriate personnel as needed.
  • Handled high volumes of phone calls and emails from parents, students, and staff members, providing timely responses while demonstrating professionalism at all times.
  • Assisted in preparing district informational materials such as brochures and newsletters.
  • Assisted in the development of school events and activities for increased student engagement and community involvement.
  • Contributed to a safe learning environment by promptly reporting any observed safety concerns or incidents to administration.
  • Prepared cash deposits from school activities and made bank deposits.
  • Actively participated in professional development workshops related to High School Secretary role which enhanced skills set continuously.
  • Supported school administrators in daily tasks, contributing to a well-managed and organized work environment.
  • Managed student records with accuracy and confidentiality, ensuring compliance with privacy policies and regulations.
  • Collaborated with other school secretaries to share best practices for improved overall performance among support staff teams.
  • Placed orders for all classroom and office supplies.
  • Maintained an up-to-date inventory of office supplies by regularly monitoring stock levels and placing orders as needed.
  • Organized meetings, appointments, and conferences for staff members, maintaining a smooth-flowing schedule for all parties involved.
  • Oversaw submission of accurate attendance records daily while following established procedures resulting in fewer discrepancies.
  • Processed incoming mail, distributing correspondence to appropriate recipients efficiently and accurately.
  • Facilitated registration processes for new students by collecting required documentation and inputting data into the system accurately.
  • Offered guidance on various topics such as academic deadlines or attendance policies through thorough knowledge of school resources available.
  • Coordinated communication between parents, teachers, and administrators, fostering strong relationships within the school community.
  • Composed letters, memos, reports on behalf of administration when necessary, ensuring clear communication across various departments.
  • Contributed to a positive school atmosphere by greeting students each day with warmth and attentiveness upon their arrival at the main office area.
  • Processed student registrations and withdrawals.
  • Answered multi-line telephones and greeted visitors and parents to facilitate office operations.
  • Performed clerical and administrative support duties to optimize workflow procedures.
  • Documented attendance, grades and test scores to update permanent records.
  • Exercised judgment within school policy guidelines to alleviate principal's workload.
  • Participated in meetings, workshops and seminars to covey or gather information to perform functions.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.

Cashier

Dollar Store Market
05.2019 - 12.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Certified Nurses Aide Coordinator

Woodruff County Health Center
06.2002 - 12.2018
  • Reduced patient falls by collaborating with interdisciplinary teams to develop comprehensive fall prevention plans.
  • Collaborated with other departments within the healthcare facility to ensure seamless coordination of services for patients needing multidisciplinary care approaches.
  • Supported effective staffing decisions by accurately tracking CNA hours, certifications, and availability.
  • Provided direct assistance during emergency situations or periods of high workload, demonstrating adaptability and strong leadership skills.
  • Ensured compliance with state regulations and facility policies through thorough documentation and adherence to best practices.
  • Managed patient assignments for CNAs based on individual needs and skill sets, optimizing quality of care provided.

Car Hopper

Sonic
02.2003 - 06.2004
  • Communicated with management and associates to set and exceed sales and customer satisfaction goals.
  • Balanced orders on trays weighing over [Number] lbs and delivered them to cars.
  • Memorized orders and maintained [Number]% accuracy in high-traffic times.
  • Evaluated drive-in area regularly for potential hazards or maintenance needs, reporting concerns immediately to management.
  • Increased efficiency in order processing by quickly and accurately entering orders into the point of sale system.
  • Delivered exceptional service despite inclement weather conditions, ensuring customer comfort while dining outdoors.

Home Health Aide

White River Rural Health
08.2003 - 01.2004
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Improved patient well-being by providing compassionate and attentive personal care.
  • Provided mobility assistance such as walking and regular exercising.

Patient Care Technician

St. Bernards Medical Center
11.2001 - 05.2002
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
  • Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
  • Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
  • Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.

Certified Nursing Assistant

Woodruff County Nursing Home
10.1998 - 10.2001
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.

Education

High School Diploma -

McCrory High School
McCrory, AR
05-1998

Skills

  • Phone etiquette
  • Scheduling appointments
  • Parent communication
  • Document preparation
  • Schedule management
  • File management
  • Employee timesheet processing
  • Attendance record management
  • Student assistance
  • Classroom supplies ordering

Timeline

Cashier

Dollar Store Market
05.2019 - 12.2020

High School Secretary

Augusta High School
01.2019 - Current

Home Health Aide

White River Rural Health
08.2003 - 01.2004

Car Hopper

Sonic
02.2003 - 06.2004

Certified Nurses Aide Coordinator

Woodruff County Health Center
06.2002 - 12.2018

Patient Care Technician

St. Bernards Medical Center
11.2001 - 05.2002

Certified Nursing Assistant

Woodruff County Nursing Home
10.1998 - 10.2001

High School Diploma -

McCrory High School

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Leslie Woods