Leticia Beal
Jacksonville,AR
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
8
8
years of professional experience
Work History
Financial Counselor
Arkansas Children Hospital
11.2024 - Current
- Performs Medicaid intake, SSI, FAP and CHC Application process, including RX, renal and any other available external resources. Conducts follow-ups on assigned accounts.
- Maintains compliance with No-Surprise-Billing through written and verbal notification of price estimates, including ABN and Self-pay absolute protocol.
- Performs efficient interviews to ensure accurate demographic capture and insurance verification for newborns and OB transports.
- Collects deductible, co-pay and all other applicable forms of payment, including ongoing payment plans.
- Collaborates with clinical and state resources to ensure timely enrollment with Medicaid primary care physicians. This includes initial, retro and change requests.
Administrative Assistant
Arkansas Childrens Hospital
01.2023 - 01.2024
- Performs a variety of highly complex administrative duties, requiring a broad range of responsibility in support of executives (VP and above) and applicable programs. May compile materials, minutes and correspondence for committee meetings of an Arkansas Children's Board of Directors.
- Manages complex executive calendars, responds to and sends out meeting requests and ensures schedules are kept up-to-date and accurate.
- Prepares documents, manages information and administrative scheduling. Takes initiative to begin and complete projects and create presentations and reports
- Has specialized functional knowledge to independently analyze and respond to administrative matters within set limits, and interact with individuals at all levels of the organization.
Medical Assistant
Arkansas Childrens Hospital
07.2022 - 01.2023
- Completes and documents patient care in a safe, efficient and timely manner in the chart/record.
- Completes routine patient care tasks, including lab functions and medication administration (including vaccines).
- Recognizes and reports changes in patient condition to licensed staff or provider.
- Demonstrates knowledge of emergency situations and reacts appropriately.
Patient Access Representative
Arkansas Children Hospital
11.2021 - 07.2022
- Schedules patients for outpatient appointments. Schedules all patient appointments per protocols and ensures referrals are obtained
- Meets or exceeds expected productivity and accuracy standards for call answer rate, workflows and other metrics
- Completes registration and discharge activities per protocols, including co-payment collection, MyChart activation, insurance verification, etc.
- Meets or exceeds expected productivity and accuracy standards for check-in time, work-queue resolution and other metrics
- Able to register in 1 or more Center (in addition to Home Center) as demonstrated by floating Patient Experience
Correctional Sergeant
Arkansas Department Of Corrections
03.2017 - 11.2021
- Supervised dining hall, outdoor recreation area, vocational shop, and inmate housing unit.
- Supervised 50 employees and performance of tasks and managed 1500 offenders.
- Completed daily work report sheets and delegated tasks to employees.
- Cultivated and maintained climate of mutual respect with freedom from harassment and intimidation, to provide safe environment for staff and offenders.
- Participated in development of correctional policies and procedures.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Bachelor of Science - Business Administration And Management
Southern New Hampshire University
Hooksett, NH05-2027
Associate of Applied Science - Medical Assisting
Eastern College of Health Vocation
Little Rock, AR01-2014
High School Diploma -
North Little Rock High School
North Little Rock, AR05-2012
Skills
- Insurance verification
- Registration management
- Appointment scheduling
- Pre-admission requests
- Team leadership
- EPIC,PassPort, Availity, MS Office
Timeline
Financial Counselor
Arkansas Children Hospital
11.2024 - Current
Administrative Assistant
Arkansas Childrens Hospital
01.2023 - 01.2024
Medical Assistant
Arkansas Childrens Hospital
07.2022 - 01.2023
Patient Access Representative
Arkansas Children Hospital
11.2021 - 07.2022
Correctional Sergeant
Arkansas Department Of Corrections
03.2017 - 11.2021
Bachelor of Science - Business Administration And Management
Southern New Hampshire University
Associate of Applied Science - Medical Assisting
Eastern College of Health Vocation
High School Diploma -
North Little Rock High School
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