Leticia M. Fox
Jonesboro,AR
Summary
Professional trainer with strong background in developing and delivering effective training programs. Skilled in instructional design, curriculum development, and performance assessment. Strong focus on team collaboration, adaptability, and achieving results. Known for reliability, flexibility, and fostering positive learning environment. Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Overview
19
19
years of professional experience
Work History
Foster Care Trainer
University of Arkansas at Little Rock
04.2016 - Current
- Facilitate the contracted pre-service training curriculum with all prospective foster/adoptive parents who meet the Division’s standards approved by the Department of Children and Family Services (DCFS)
- Notifies the appropriate DCFS Area Directors, Area Resource Workers, and Adoption Specialists of any foster parent pre-service offered
- Participates in the delivery of the contracted pre-service orientation training bi-yearly for approved DCFS staff and community providers
- Conducts training for prospective foster and adoptive homes per the criteria set out in the Minimum Licensing Standards for Child Welfare Agencies, Standards for Approval of Foster and Adoptive Homes, and adheres to contracted home study model protocols
- Conducts both of the minimally required visits with the applicants in the applicant’s home
- Provides original, acquired home study model elements (e.g., completed home study report template, questionnaires, psychosocial rating sheets, etc.) to DCFS
- Submits a completed final home study report to DCFS within deadlines and completes the pre-service training sessions
- Meets program documentation and monthly reporting requirements
- Streamlined processes for creating, updating, and distributing training materials, resulting in significant time savings for staff members involved in these tasks.
- Facilitates monthly and quarterly meetings with Area Resource staff to provide ongoing feedback regarding training needs, problem-solving, and technical assistance
- Trains new 2-3 department staff in various areas under the supervisor's requests and performs other duties assigned
- Prepare reports, maintain records, and ensure documentation complies with program/contract deliverables for families in the assigned area or radius
- Maintain the REDCap database for referred families in designated areas
- Prepares weekly reports on current clients
- Mentors, trains, and supervises assigned interns
- Optimized training delivery schedules, accommodating diverse learning styles and work commitments.
DHS/DDS Program Coordinator
DHS-Jonesboro Human Development Center
09.2014 - 03.2016
- Supervised over 20 Residential Care Supervisory staff in Residential Services
- Served as the Department Liaison
- Provided department training to all new entry-level hires, administered the practicum, coordinated the mentoring program for new staff, facilitated hiring all new supervisors, and supported departmental staff
- Issued appropriate discipline, assigned new hires to their living units, conducted on-site inspections and audits, and completed Performance Evaluations
- Implemented/designed/coordinated professional and personal growth training for all Residential Care Assistants and Residential Supervisors
- Completed any special projects, built staff morale, and filled in as the lead Shift Coordinator in their absence in providing shift coverage for the living units
- Assisted residents diagnosed with intellectual and developmental delays on daily programs in the living units when teams were short-handed
- Assisted in designing programs for the residents and helped them with daily activities
- Established strategic partnerships with external organizations, expanding program reach and impact
- Organized events and workshops to engage staff, enhancing their learning experience within the program framework
Aftercare & Outreach Juvenile Caseworker
Consolidated Youth Services, Inc. (CYS)
06.2008 - 09.2014
- Worked as agency’s liaison directly with parents/guardians, teachers, and administrators to resolve clients' behavioral and academic problems
- Facilitated case assessments, developed individual treatment plans, and completed court-ordered home studies to ensure a safe environment for juvenile’s reunification with their family
- Prepared and presented court documents and weekly progress notes of the assigned caseload of 12-15 clients to a probation officer, Arkansas Division of Youth Services, and the Craighead County Juvenile Court
- Assessed new clients thoroughly during the intake process
- Answered emergency calls, maintained and provided assistance with other office duties when needed, and communicated with local agencies, schools, churches, courts, and employers regarding client involvement and attendance in programs
- Supervised the on-site office and managed day-to-day operations amongst the staff in the office
- Facilitated weekly group discussions about family issues, implemented independent living techniques, documented group sessions, and helped sex offenders find approved housing
- Referred clients to outside social service providers to address psychiatric care as needed
- Worked with clients with developmental disabilities and special needs
- Maintained a caseload of twenty or more clients at a time
- Supervised three Arkansas State University interns for the agency as well
- Assessed the needs of each client and recommended appropriate services and resources
- Monitored case progress for timely completion and compliance with state regulations
Graduate Assistant (GA) – Statistics, Public Administration, & American Government
Arkansas State University-Political Science Department
08.2006 - 03.2007
- Assisted professors with good record keeping relating to the class, grading tests, recording grades in the computer system, and providing students with extra credit assignments
- Organized and provided study groups, drafted study guides, duplicated handouts, facilitated class discussions, and lessons in the professor’s absence
- Supervised exams and quizzes of over 60 students per semester and was responsible for arranging student advising
- Managed administrative tasks such as grading, scheduling, and record-keeping to ensure smooth operations within academic departments.
Outreach & Aftercare Case Manager
East Arkansas Youth Services, Inc. (EAYS)
08.2005 - 08.2006
- Provided casework services for all Outreach, Aftercare, and Interstate Compact clients assigned to the caseload
- Assisted Outreach clients in receiving other community services, provided families with transportation, served as court liaison for clients & families, and reported monthly contact & progress to the court and Arkansas State Division of Youth Services
- Helped clients transition into adulthood and reunify with the community
- Provided intervention implementation to clients
- Completed family assessments that included gathering psycho-social history
- Assisted over 30 families in monthly advocacy in the schools, court, and mental health agencies
- Participated in wrap-around service committees for clients and parents
- Provided transportation and supervised community service of caseload
Education
M.A. - Political Science, Criminal Justice & Political Science Coursework
Arkansas State University
Jonesboro, AR01.2008
B.A. - Political Science
Philander Smith College
Little Rock, AR01.2005
High School Diploma - General
Earle High School
Earle, AR01.2001
Skills
- Experience with all Microsoft Office products (Word, Excel, PowerPoint, etc)
- Planning and coordination
- Group and individual instruction
- Training material development
- Online training experience
- Data organization
Timeline
Foster Care Trainer
University of Arkansas at Little Rock
04.2016 - Current
DHS/DDS Program Coordinator
DHS-Jonesboro Human Development Center
09.2014 - 03.2016
Aftercare & Outreach Juvenile Caseworker
Consolidated Youth Services, Inc. (CYS)
06.2008 - 09.2014
Graduate Assistant (GA) – Statistics, Public Administration, & American Government
Arkansas State University-Political Science Department
08.2006 - 03.2007
Outreach & Aftercare Case Manager
East Arkansas Youth Services, Inc. (EAYS)
08.2005 - 08.2006
M.A. - Political Science, Criminal Justice & Political Science Coursework
Arkansas State University
B.A. - Political Science
Philander Smith College
High School Diploma - General
Earle High School
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