Levi Franks

Classification Deputy

• Led and documented internal investigations into policy violations and workplace concerns, ensuring impartial findings and alignment with corporate ethics, legal, and HR standards.
• Supported the management of high-risk situations and organizational crises, applying sound judgment, de-escalation strategies, and cross-departmental coordination to mitigate risk.
• Prepared comprehensive reports and executive summaries for legal, compliance, and leadership review, enabling informed decision-making and regulatory adherence.
• Trained and onboarded new team members on company policies, compliance, expectations, and operational best practices, strengthening team cohesion and performance.
• Conducted detailed background screenings and candidate evaluations, ensuring talent acquisition decisions aligned with organizational values and risk protocols.
• Cultivated strong relationships across diverse teams and stakeholders, maintaining professionalism and trust in high-pressure, fast-paced environments.

Detention Sergeant

• Directed and coordinated complex administrative operations, including personnel training, internal investigations, procurement, vendor management, and facility maintenance. Oversaw multiple functional areas to ensure efficiency, compliance, and alignment with organizational goals.
• Partnered with senior leadership on strategic planning and budget development, optimizing resource allocation and supporting long-term operational and financial objectives.
• Oversaw staff scheduling, performance management, and compliance inspections, ensuring all operations met internal standards, legal requirements, and policy directives. Reviewed and approved all reports to maintain documentation accuracy and accountability.
• Facilitated cross-departmental meetings and strategy sessions with leadership and supervisory teams to drive communication, collaboration, and operational consistency. Served as an on-call executive resource for critical and time-sensitive organizational matters.
• Engaged in continuous professional development and research to implement modern, evidence-based operational practices and leadership methods. Represented the organization at public meetings, stakeholder presentations, and professional events to strengthen community and partner relations.
• Provided adaptive leadership across emerging priorities and challenges, delivering sound judgment, operational excellence, and strategic solutions in dynamic, high-pressure environments.

• Delivered high-quality emergency response services, ensuring the safe coordination and transport of individuals in critical situations while maintaining operational efficiency.
• Collaborated effectively with cross-functional teams, including hospital staff, emergency services, and organizational stakeholders, to achieve seamless communication and outcomes.
• Ensured meticulous, confidential documentation in strict compliance with HIPAA and regulatory standards, reinforcing data integrity and organizational trust.
• Demonstrated exceptional emotional intelligence and decision-making while assessing and prioritizing needs under pressure, fostering calm and confidence in high-stake environments.