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Dedicated Team Leader for 2 years with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality.
Motivated Coach with 3years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent.

I am a dedicated and driven individual who graduated from Clovis East High School in the Class of 2024 with a 3.5 GPA. I am a proud alumnus of Jack and Jill of America, a national leadership and service organization that empowers young Black youth to uplift their communities, fight injustice, and prepare for successful futures. Over my 9 years in the program, I engaged in extensive community service, met with local leaders including the mayor and state senator, and developed strong communication and leadership skills. Currently, I study kinesiology at Fresno State University, where I’m pursuing my interest in health, movement, and physical performance. As a multi-sport athlete, I’ve developed a deep understanding of physical fitness, teamwork, and discipline all of which align with my academic goals.
In addition to my education and extracurricular involvement, I have hands-on experience in customer service and food preparation. I worked as a cashier at Taco Bell, where I gained valuable customer service and money-handling skills, and I also worked on my uncle’s food truck as a cook, learning food prep, kitchen safety, and small business operations.
I bring a strong work ethic, versatility across multiple fields, and a passion for contributing to both my workplace and my community.

Professional Proﬁle: ‘ A focused professional with a strong experience in customer service and pharmacy operations, with proven ability to assist customers and patients with well-informed selection of suitable products and services’ Demonstrates exceptional communication and relationship building skills, encourages team collaboration in order to achieve excellent customer and patient satisfaction. Customer- focused and experienced in retail pharmaceutical needs and retail operations, with the ability to work towards and consistently exceed targets. Committed to deliver the highest end of service standards, with dedication to delivering solutions, handing complaints, and solving problems. Area of Expertise: Sales team leadership | Team collaboration | Client relationships | Merchandising | Strategic sales planning | Talent management | Team engagement | Inventory management | Pharmaceutical operations | Pharmacy technician | Beauty adviser | CPR certiﬁed | Immunization certiﬁed | Leading a team of 20 plus employees | Resets | Career Accomplishments: Achieved ‘ Highest veriﬁed times’ of 80% for pharmacy that does 600 plus prescriptions a day | Number one in district for beauty sales | Number one in district for credit applications | Completed assistant manager training ( LEAP) | Became an assistant manager | Honorable global customer care mention | Numerous customer satisfaction survey mentions | Number one in district sales | Pharmacy technician training | Beauty adviser training| Team Lead| L.E.A.D management program|

Dynamic professional with a proven track record at Hot Shot Cheerleading, adept in motivational leadership and skilled in Microsoft Office. Excelled in fostering interpersonal relationships and enhancing team collaboration. Demonstrated excellence in customer service, achieving significant improvements in athlete development and customer satisfaction.

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings I’m also very great at driving a forklift and maintaining a very aware attitude when dealing with a forklift.Also am aware of the ins and outs of security and securing areas for safety.

Lilli Thiesse

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