Lilly Burks
Conway
Summary
Dedicated to advocating for children in need by demonstrating high emotional intelligence, strong negotiation tactics, and an understanding of legal knowledge to provide support and promote low conflict positive outcomes in household and social environments
Overview
4
4
years of professional experience
Work History
Sales Associate
Marshalls
Little Rock
06.2025 - Current
- Assist a high volume of customers daily while remaining professional and patient in high-pressure situations
- Communicate with customers to address concerns and provide effective solutions
- Manage multiple responsibilities in a fast-paced environment while maintaining attention to detail
- Build and maintain relationships with team members to drive team success
Sales Associate
Dollar Tree
Little Rock
06.2023 - 10.2023
- Collaborate with coworkers to ensure a positive customer service experience
- Engaged with customers to provide respectful and helpful service
- Assessed customer needs and adjusted approach to give friendly and professional support
Volunteer
Fellowship Bible Church
Little Rock
06.2022 - 09.2023
- Carried out drink requests while ensuring quality and timely service
- Engaged with customers to clarify uncertainty and guarantee their needs were met
- Maintained an organized workspace to support efficiency and prevent mistakes
Education
Bachelor of Science - Psychology
University of Central Arkansas
Conway, AR05-2028
Skills
- Time management
- Problem solving
- Team collaboration
- Effective communication
- Attention to detail
- Communication skills
- Emotional intelligence
- Goal oriented
Timeline
Sales Associate
Marshalls
06.2025 - Current
Sales Associate
Dollar Tree
06.2023 - 10.2023
Volunteer
Fellowship Bible Church
06.2022 - 09.2023
Bachelor of Science - Psychology
University of Central Arkansas