Lina María Devia Pérez
Buenos Aires
Summary
Results-oriented Senior Systems Analyst known for finding effective solutions for complex technical issues. Promoting strong work ethic and proven troubleshooting track record.
Professional with proven success communicating project status updates and engaging partners in effective relationships. Focused employee actively involved in data analytics and requirements gathering.
Creator of cost-effective and efficient development schedules. Successful at eliminating user pain points and advancing desired features. Dedicated to transforming software into industry-leading solutions.
Overview
5
5
years of professional experience
Work History
Senior System Analyst
Brinks Incorpated
03.2019 - Current
- Improved system efficiency by streamlining processes and implementing automation tools.
- Reduced downtime for critical business applications by proactively identifying and resolving system issues.
- Collaborated with cross-functional teams to develop and implement effective IT solutions for business needs.
- Mentored junior analysts, sharing industry knowledge and best practices to improve team performance.
- Evaluated emerging technologies and recommended strategic upgrades for increased productivity.
- Provided comprehensive user support, resolving technical issues quickly to minimize disruptions.
- Implemented disaster recovery plans, safeguarding essential data and minimizing potential losses due to unforeseen events.
- Conducted thorough systems analysis to identify areas for improvement, leading to increased efficiency across the organization.
- Established clear communication channels between IT departments and stakeholders, facilitating smooth project execution.
- Participated in change management initiatives, supporting seamless transitions during technology upgrades or process overhauls.
- Developed comprehensive training materials for end-users on various systems and applications, enhancing overall user competency levels.
- Identified areas that could be improved through specific processes and addition of new software.
- Created troubleshooting documentation and distributed it to team members and key stakeholders.
- Escalated project-related issues quickly to help rectify problems and avoid delays.
- Worked closely with business users and business analysts to understand functionality and propose creative solutions to meet business needs.
- Developed and implemented workflow templates, prioritizing efficiency and ease-of-use for end-users.
- Completed software development lifecycle from requirement analysis to test planning, test case development and test execution.
- Designed, developed and integrated software solutions based on business requirements and objectives.
- Collaborated with upper management to drive strategy and implement new processes.
- Communicated and explained business requirements to team members to understand and implement functional demands.
- Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
- Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
Education
Higher Technique in Systems Analysis - Communications Systems Technology
Technical Training Institute
Buenos AiresNo Degree - Systems Management
La Matanza University
Buenos Aires2024
Skills
- System and Program Efficiency
- Troubleshooting
- Business Process Improvement
- Software Testing
- Agile Methodologies
- Web Services
- Systems Analysis
- Project Documentation
- Project Management
- Software Development Life Cycle
- Quality Assurance
- Artificial Intelligence
Languages
Spanish
Native language
English
Upper intermediate
B2
Timeline
Senior System Analyst
Brinks Incorpated
03.2019 - Current
Higher Technique in Systems Analysis - Communications Systems Technology
Technical Training Institute
No Degree - Systems Management
La Matanza University
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