Summary
Overview
Work History
Education
Skills
Certification
Assessments
Personal Information
Timeline
AdministrativeAssistant
Lindsay Law

Lindsay Law

Centerton

Summary

Professional administrative specialist prepared for role requiring exceptional organizational and interpersonal skills. Background includes managing high-traffic reception areas, coordinating schedules, and providing top-notch customer service. Known for strong teamwork and adaptability, ensuring seamless operations and positive client interactions.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Front Desk Receptionist/BDC

Crain Volkswagen
01.2024 - 09.2024
  • Increased guest retention by maintaining a welcoming and organized reception area.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Collected daily deposits, fees, and payments.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Resolved billing discrepancies promptly with thorough attention to detail, fostering trust between clients and the organization.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.

Front Desk Receptionist

McLarty Daniel CDJR
04.2023 - 01.2024
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Collected daily deposits, fees, and payments.
  • Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Developed strong working relationships with team members, fostering a positive work environment.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Organized, maintained and updated information in computer databases.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Resolved customer problems and complaints.
  • Collected and distributed messages to team members and managers to support open communication and high customer service.
  • Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
  • Scheduled office meetings and client appointments for staff teams.
  • Assisted with administrative tasks such as filing, data entry, and document preparation, supporting overall office productivity.

ASAP order filler

Walmart Distribution Center 7842
07.2021 - 04.2022
  • Process packaged freight cartons and re-induct the product onto a production line
  • Pack and ship new boxes of freight
  • Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
  • Facilitated smooth operations during peak periods, effectively handling increased workload without compromising quality or timeliness of deliveries.
  • Implemented effective time management strategies, significantly increasing productivity within tight deadlines.

Front Desk Receptionist

Bentonville Community Center
11.2019 - 08.2021
  • Increased guest retention by maintaining a welcoming and organized reception area.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Collected room deposits, fees, and payments.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Handled assignments independently with good judgement and critical thinking skills.
  • Maintained accurate records of visitor logs for security purposes and compliance with company policies.
  • Resolved billing discrepancies promptly with thorough attention to detail, fostering trust between clients and the organization.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.

Marshalls Sales Associate

Tjx
06.2018 - 01.2019
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Managed efficient cash register operations.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Engaged with customers to build rapport and loyalty.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Created inviting environment for customers by maintaining store organization and cleanliness.

Education

High school -

Pea Ridge High School
Pea Ridge, AR
05.2020

Skills

  • Customer service
  • Cash handling
  • Data entry
  • Appointment scheduling
  • Verbal and written communication
  • Administrative skills
  • Office organization
  • Front office management
  • Filing
  • Microsoft word/excel
  • Multi-line telephone systems
  • Meeting arrangements

Certification

ServSafe Food Handler, 04/01/18, 04/30/21

Assessments

  • Organizational Skills, Proficient, 01/01/19
  • Management & Leadership Skills: Impact & Influence, Proficient, 01/01/19
  • Attention to detail, Proficient, 12/01/22
  • Work style: Reliability, Proficient, 01/01/22
  • Work motivation, Proficient, 01/01/22
  • Sales skills, Familiar, 09/01/22

Personal Information

  • Willing To Relocate: Anywhere
  • Authorized To Work: US for any employer

Timeline

Front Desk Receptionist/BDC

Crain Volkswagen
01.2024 - 09.2024

Front Desk Receptionist

McLarty Daniel CDJR
04.2023 - 01.2024

ASAP order filler

Walmart Distribution Center 7842
07.2021 - 04.2022

Front Desk Receptionist

Bentonville Community Center
11.2019 - 08.2021

Marshalls Sales Associate

Tjx
06.2018 - 01.2019

High school -

Pea Ridge High School

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Lindsay Law