Lindsey Baker
Springdale,AR
Summary
Dynamic and compassionate professional with extensive experience in patient care and team training, notably at Elara Caring. Expert in behavioral management and emergency response, demonstrated through improved patient well-being and a 30% reduction in incident response times. Excels in creating supportive environments, leveraging clinical training and emotional support skills to enhance patient and team outcomes.
Overview
17
17
years of professional experience
1
1
Certification
Work History
PCA
Elara Caring
10.2023 - 10.2024
- Utilized blood pressure monitors to regularly check and maintain patient vitals.
- Provided emotional support and companionship to patients, enhancing mental well-being.
- Communicated effectively with healthcare team to relay patient needs and changes in condition.
- Employed gait belts to safely assist patients with mobility, preventing falls and injuries.
- Improved patient comfort by providing compassionate and attentive care.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Operated electronic health record software to accurately document patient information, ensuring timely updates.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
- Provided emotional support to patients and families during difficult times, fostering trust and rapport.
- Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Managed challenging behaviors in dementia patients using de-escalation techniques, creating a calm atmosphere within the care setting.
- Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
- Enhanced patient mobility by assisting with transfers, ambulation, and range of motion exercises.
- Promoted social interaction among residents within a long-term care facility which enhanced overall quality of life.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Cashier Server
TNT Diner
05.2018 - 02.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Reduced processing errors by meticulously following transaction procedures.
Crew Trainer
Mathews Management
09.2015 - 05.2018
- Promoted awareness of safety procedures among crew members.
- Led team meetings to share best practices and address concerns.
- Implemented standard operating procedures to improve consistency.
- Created engaging training programs to enhance employee skills.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Taught new team members correct procedures for all areas of operations.
- Evaluated crew members'' progress and provided constructive feedback for continuous development.
- Conducted hands-on demonstrations and practical exercises to reinforce learning concepts.
- Facilitated open communication between crew members, promoting teamwork and collaboration.
- Reduced employee turnover by fostering a supportive and engaging learning environment.
Production Worker
Georges Co
06.2010 - 09.2015
- Implemented maintenance routines for machinery to reduce downtime.
- Conducted quality control checks to uphold product standards.
- Operated machinery to meet production targets and ensure timely delivery of products.
- Improved product quality by conducting regular inspections and following safety protocols.
- Followed safety procedures and guidelines to maintain safe working environments.
- Increased team collaboration with active participation in daily briefings and problem-solving sessions.
- Used equipment properly to avoid workplace hazards or injuries.
- Resolved issues quickly to maintain productivity goals.
- Organized work to meet demanding production goals.
- Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Reduced waste in the production process by monitoring materials usage and adjusting procedures accordingly.
- Responded promptly to equipment malfunctions, minimizing disruptions to production.
- Engaged in regular review meetings to discuss production performance and set future goals.
- Facilitated training for junior production workers, improving overall team skill levels.
- Adapted quickly to changes in production schedules, ensuring flexibility in operations.
- Increased team morale, leading safety training sessions.
- Reduced downtime by performing regular maintenance on machinery.
- Improved product quality with meticulous quality control checks.
- Optimized material usage to minimize waste, contributing to cost reduction efforts.
- Maintained organized work area by cleaning and removing hazards.
- Met production targets and tight deadlines by collaborating closely with team members.
- Inspected products and machines to maintain quality and efficiency.
- Examined incoming materials and compared to documentation for accuracy and quality.
- Assisted in training new employees on production processes, ensuring a seamless integration into the team.
- Managed inventory levels to prevent production delays.
- Fostered culture of continuous improvement by suggesting process enhancements.
- Maintained clean and safe work environment, adhering to health and safety protocols.
- Streamlined inventory management, reducing instances of stock shortages.
- Enhanced production line efficiency by streamlining assembly processes.
Cashier Server
TNT Diner
06.2007 - 01.2010
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Supported needs of 40+- person wait staff who attended to specific needs of countless customers daily for home style restaurant with social relevancy and intentionality.
Education
No Degree - Business Administration And Management
University of Phoenix
Tempe, AZ04-2024
GED -
University of Phoenix
Tempe, AZ09-2017
Skills
- Personal hygiene assistance
- Behavioral management
- Emotional support
- Dementia care
Accomplishments
- Achieved 100% by completing AUTOSTOMY AND COLOUSCOPY TEST with accuracy and efficiency.
Certification
- Basic Food Safety/Food Handler's Card(varies by location)-State or local public health departments, necessary in settings where food handling occurs.
- Certified Patient Care Assistant/Associate (CPCA/CPCT/A)/Nurse Tech certification- National Healthcareer Association for various patient care roles.
- National Career Readiness Certificate(NCRC)-ACT, demonstrating foundational work skills valuable across healthcare environments.
- Registered Medical Assistant (RMA) - American Medical Technologists for those who perform some medical assistant duties.
- Patient Care Technician Certification (PCT) - National Healthcareer Association.
- First Aid Certification - American Red Cross or American Heart Association.
- Microsoft Office Specialist (MOS) Certification
- ARKANSAS Driver's License
Languages
English
Native or Bilingual
Maltese
Limited Working
Spanish
Limited Working
Timeline
PCA
Elara Caring
10.2023 - 10.2024
Cashier Server
TNT Diner
05.2018 - 02.2019
Crew Trainer
Mathews Management
09.2015 - 05.2018
Production Worker
Georges Co
06.2010 - 09.2015
Cashier Server
TNT Diner
06.2007 - 01.2010
- Basic Food Safety/Food Handler's Card(varies by location)-State or local public health departments, necessary in settings where food handling occurs.
- Certified Patient Care Assistant/Associate (CPCA/CPCT/A)/Nurse Tech certification- National Healthcareer Association for various patient care roles.
- National Career Readiness Certificate(NCRC)-ACT, demonstrating foundational work skills valuable across healthcare environments.
- Registered Medical Assistant (RMA) - American Medical Technologists for those who perform some medical assistant duties.
- Patient Care Technician Certification (PCT) - National Healthcareer Association.
- First Aid Certification - American Red Cross or American Heart Association.
- Microsoft Office Specialist (MOS) Certification
- ARKANSAS Driver's License
No Degree - Business Administration And Management
University of Phoenix
GED -
University of Phoenix
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