Lindsey Wing
Van Buren
Summary
Professional in healthcare industry, bringing valuable experience in authorization management and compliance. Known for delivering reliable and timely authorizations while maintaining robust communication with healthcare teams. Consistently focused on collaborative efforts and achieving results, ensuring organizational goals are met. Skilled in problem-solving and adaptable to changing requirements.
Overview
5
5
years of professional experience
Work History
Authorization Specialist
Shared Services Center
08.2023 - Current
- Optimized workflow processes through effective communication between departments regarding authorization needs and statuses.
- Supported clinical staff by providing timely updates on the status of prior authorizations for various services.
- Collaborated with healthcare providers to obtain necessary documentation for prior authorization requests.
- Contributed to team goals by consistently meeting or exceeding individual productivity targets for processing authorization requests.
Patient Service Representative
Mercy Orthopedic Hospital
12.2022 - 08.2023
- Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
- Verified insurance eligibility and coverage for patients.
- Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
- Filed and maintained patient records in accordance with HIPAA regulations.
Credentialing Specialist
The Guidance Center Inc
01.2021 - 12.2022
- Collaborated with healthcare providers to gather necessary information for accurate credentialing decisions.
- Managed multiple priorities effectively, resulting in the on-time completion of credentialing tasks for numerous providers simultaneously.
- Conducted audits of provider files, ensuring all necessary documents were up-to-date and compliant with regulatory requirements.
- Enrolled providers and Medicaid, Medicare, and private insurance plans.
Credentialing Specialist
Friendship Community Care
10.2020 - 12.2021
- Conducted primary source verifications such as background checks and board certifications.
- Safeguarded confidential provider information by adhering to strict data privacy regulations and company policies.
- Facilitated communication between departments, resulting in improved collaboration during the credentialing process.
- Received and evaluated applications to look for missing and inaccurate information.
- Obtained NPI numbers for providers and facilities and updated existing profiles.
- Demonstrated excellent problem-solving skills when confronted with complex issues or discrepancies during the credentialing process.
- Expedited the onboarding process for new providers, ensuring timely completion of all required documentation and verifications.
Education
High School Diploma -
Forrest City High School
Forrest City, AR05-2012
Skills
- Claims management
- Medical terminology expertise
- Insurance verification
- Data entry proficiency
- HIPAA compliance
- Prior authorization processing
- Appointment scheduling
- Documentation and paperwork
- Microsoft office
- Record keeping
- Telephone etiquette
- Medicaid
Timeline
Authorization Specialist
Shared Services Center
08.2023 - Current
Patient Service Representative
Mercy Orthopedic Hospital
12.2022 - 08.2023
Credentialing Specialist
The Guidance Center Inc
01.2021 - 12.2022
Credentialing Specialist
Friendship Community Care
10.2020 - 12.2021
High School Diploma -
Forrest City High School
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