Organized and dependable candidate with a strong background in customer service and education. Willingness to take on added responsibilities to meet team goals. Commitment to relationship building, enhancing customer satisfaction.
Overview
4
4
years of professional experience
Work History
Shift Leader/ Bartender
Gusano's Chicago Style Pizzeria
06.2023 - Current
Supervised daily operations to ensure team efficiency and adherence to company standards.
Trained new staff on operational procedures and customer service techniques.
Resolved customer inquiries and complaints, enhancing overall satisfaction and loyalty.
Assisted in maintaining cleanliness and organization of work area in compliance with health regulations.
Completed cash and credit card transactions accurately using POS software.
Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
Early Childhood Lead Teacher
WILD About Learning Academy
01.2022 - 09.2023
Developed and implemented age-appropriate lesson plans to enhance children's cognitive and social development.
Collaborated with parents to address individual child needs and promote successful outcomes.
Monitored student progress and adjusted teaching strategies to meet diverse learning styles.
Developed strong relationships with students and parents to foster a positive learning environment.
Established positive communication with parents in daily conversation and formal conferences.
Preschool Assistant Teacher
Sunshine School And Development Center
05.2021 - 10.2021
Supported lead teacher in daily classroom activities and lesson implementation.
Supervised children during in-classroom activities and on playground.
Communicated effectively with parents regarding children's behavior and development milestones.
Participated in professional development workshops to stay informed on best practices in early childhood education.