Livia McKnight
Little Rock
Summary
A highly organized and customer-focused professional with a diverse background in sales, office administration, food service, and banking. Possessing excellent communication, multitasking, and problem-solving skills, I excel in dynamic, fast-paced environments. With a strong foundation in customer service, I have consistently delivered positive experiences, whether assisting clients at the front desk, processing transactions in a banking setting, or providing personalized service as a waitress. Adept at managing schedules, maintaining office organization, and handling financial records, I am committed to supporting team efficiency and ensuring smooth day-to-day operations. Eager to bring my versatile skill set, attention to detail, and friendly demeanor to a front desk receptionist position, where I can contribute to both the organizational success and client satisfaction.
Overview
2
2
years of professional experience
Work History
Server
Draft And Table
03.2024 - Current
- Provided excellent customer service by greeting guests, taking orders, and ensuring an enjoyable dining experience.
- Managed multiple tables and ensured all guests were attended to promptly and efficiently in a fast-paced environment.
- Answered customer questions about the menu, made recommendations, and handled special requests with a positive attitude.
- Assisted in managing reservations, ensuring guests were seated according to the schedule and any special accommodations were made.
- Maintained a clean and organized dining area, ensuring the restaurant environment was always welcoming for customers.
- Communicated effectively with kitchen staff to ensure accurate order preparation and timely delivery of meals.
- Processed payments and handled cash transactions accurately and quickly.
Front Desk Receptionist
Ava Bella Day Spa
04.2024 - 01.2025
- Greeted guests promptly and professionally, creating a positive first impression and providing information as needed.
- Acted as the first point of contact for clients and visitors, delivering exceptional customer service and ensuring a welcoming environment.
- Managed multi-line phone system, answering inquiries and assisting them with any additional needs with efficiency.
- Scheduled appointments and maintained staff calendars, ensuring timely coordination of appointments.
- Performed various clerical tasks, including filing, data entry, and proofreading documents to ensure accuracy in all communications.
- Assisted with office management, maintaining organization in the reception area and supporting the team with administrative tasks.
- Provided administrative support to staff members, acting as a personal assistant to senior staff when required, and ensuring smooth daily operations.
- Maintained cleanliness and organization of the reception area, ensuring it was always presentable and welcoming for visitors.
Personal Banker
Cadence Bank
02.2023 - 04.2024
- Provided excellent customer service by assisting clients with their banking needs, answering questions, and offering tailored financial solutions.
- Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
- Boosted sales of bank products through effective cross-selling and up-selling techniques.
- Managed client accounts, including opening new accounts, processing transactions, and resolving account-related issues in a timely and professional manner.
- Handled phone inquiries and directed clients to the appropriate department, ensuring they received the assistance needed.
- Scheduled appointments for clients to meet with financial advisors or loan officers, ensuring smooth calendar management.
- Processed financial transactions such as deposits, withdrawals, transfers while maintaining accuracy and attention to detail.
- Assisted in managing and maintaining client records, ensuring all documentation was correct and up-to-date.
Education
Pursuing Bachelor's Degree - Business Analytics
University of Arkansas At Little Rock
Little Rock 05.2001 -
Skills
- Exceptional interpersonal communication
- Time management expertise
- Detail-oriented with precision
- Proficiency in office technology and equipment
- Independent and collaborative work style
- Organizational and task coordination ability
- Document accuracy and proofreading expertise
- Multitasking efficiency in high-traffic environments
- Basic financial record-keeping skills
Timeline
Front Desk Receptionist
Ava Bella Day Spa
04.2024 - 01.2025
Server
Draft And Table
03.2024 - Current
Personal Banker
Cadence Bank
02.2023 - 04.2024
Pursuing Bachelor's Degree - Business Analytics
University of Arkansas At Little Rock
05.2001 -
Similar Profiles
Melissa PizerMelissa Pizer
Server at Draft House and BreweryServer at Draft House and Brewery
Sam EvansSam Evans
Food Service Associate at Auggies Draft RoomFood Service Associate at Auggies Draft Room
Hannah Marie MadrigalHannah Marie Madrigal
Waitress at The Draft RoomWaitress at The Draft Room