Lora Jeffcoat
Centerton
Summary
Dynamic Senior Manager with extensive experience at Walmart Stores, Inc., driving strategic initiatives and operational excellence. Proven track record in change management and talent development, enhancing team productivity. Skilled in business analytics and cross-functional collaboration, fostering strong stakeholder relationships to optimize performance.
Overview
21
21
years of professional experience
Work History
Senior Manager, Replenishment
Walmart Stores, Inc.
Bentonville
01.2015 - Current
- Lead strategic initiatives and operational planning for multi-million dollar business unit supporting 4,700+ stores
- Helped guide team through organizational transformations, including enterprise-wide system implementations and business restructures
- Manage category desk inventory budgets, forecasting, and resource allocation to optimize operational efficiency and financial performance
- Partner with senior leadership to develop and execute strategic business plans, KPI frameworks, and continuous improvement initiatives
- Build and maintain upper leadership stakeholder relationships across multiple business units and external partners
- Managed team of order specialists while directly overseeing replenishment for assigned categories
- Developed and implemented strategic process improvements that enhanced operational efficiency and team productivity
- Led talent development initiatives including mentorship programs, succession planning, and associate sponsorship
- Collaborated with leadership to design and execute new operational workflows
- Created supplier recap template used by total department and within division, streamlining consistent information on inventory metrics identifying supply gaps, root cause, and recovery time frames
- Led Merch Execution department supplier summit for 2 years including prep meetings, review of content, presenters, obtaining legal approval of data being shared
- Created cross-functional collaboration framework (SRM working sessions) that improved communication and alignment across 12+ business units, reducing process redundancies
- Established program ('Mentor Book Discussion') that developed leadership capabilities across 6+ associates, improving promotion readiness
- Selected for Leadership Essentials program (Center for Creative Leadership), representing top talent in division
- Built comprehensive training and onboarding program adopted company-wide, reducing ramp-up time for new associates by 40%
- Recognized with 'It's My Walmart' award for innovation in organizational design and process improvement
- Served as department strategic partner during emergency operations supporting multiple natural disasters (Hurricanes Harvey, Irma, Maria, Nate), providing daily replenishment support and updates
Replenishment Manager Supervisor
Walmart Stores, Inc.
Bentonville
01.2012 - 01.2015
- Supervised team of 4-5 associates, providing coaching, performance management, and development planning
- Managed end-to-end business operations for assigned categories, ensuring execution excellence and goal attainment
- Partnered with cross-functional stakeholders to resolve escalated issues and drive continuous improvement
- Led process documentation and standardization efforts across department
- Piloted centralized team model that standardized processes, improved quality, and created development opportunities while reducing operational costs
- Developed tracking and accountability program that improved merchant to order specialist email response speed
- Led successful adoption of Global Replenishment Solution (GRS), serving as subject matter expert and creating training documentation for division rollout
Replenishment Manager
Walmart Stores, Inc.
Bentonville
01.2007 - 01.2012
- Executed operational processes supporting business objectives, inventory management, and cross-functional collaboration
- Analyzed business data to identify trends, risks, and opportunities for process optimization
- Created business intelligence reports and dashboards for leadership decision-making
- Partnered with internal and external stakeholders to resolve operational challenges
- Led high-impact business transition project that generated $1.1M in annual cost savings while improving service levels
- Pioneered supplier collaboration framework (Continuous Synchronized Flow) that improved efficiency and reduced operating costs
- Developed business tracking tools and analytics that enhanced visibility and proactive issue resolution
Buyer's Assistant & Administrative Support
Walmart Stores, Inc.
Bentonville
01.2005 - 01.2007
- Supported executive leadership with business operations, communication, and project coordination
- Managed item maintenance, impact analysis, and cross-functional communications
- Created tracking systems and process documentation to improve operational efficiency
Education
Bachelor of Science - Organizational Management
John Brown University
Siloam Springs, AR01.2013
Associate of Applied Science - Business
Northwest Arkansas Community College
Bentonville, AR01.2011
Skills
- Strategic planning and execution
- Change management and organizational design
- People leadership and talent development
- Cross-functional stakeholder management
- Process improvement and operational excellence
- Business analytics and data-driven decision making
- Program and project management
- Budget and resource management
- Crisis management and business continuity
Additional Leadership And Community Involvement
- Mentor, University of Arkansas Supply Chain Mentor Circle, 2019
- Project Manager, Seasonal Operating Best Practices Initiative, 2020
- Summer Intern Manager & Mentor, 2017
- Registration Chair, Tour de Cure (American Diabetes Association), 2007 - 2009
- Registration Chair, Heroes Healing Heroes with the Outdoors, 2011 - 2012
- Volunteer, 11th Annual Golf Event, The Jones Center, 2017
Professional Development And Certifications
- Leadership Essentials Program, Center for Creative Leadership (CCL), 2016
- Senior Leadership Development Program, Walmart Stores, Inc., 2014
- Retail Supply Chain Certification (RSCC), Accenture, 2011
Timeline
Senior Manager, Replenishment
Walmart Stores, Inc.
01.2015 - Current
Replenishment Manager Supervisor
Walmart Stores, Inc.
01.2012 - 01.2015
Replenishment Manager
Walmart Stores, Inc.
01.2007 - 01.2012
Buyer's Assistant & Administrative Support
Walmart Stores, Inc.
01.2005 - 01.2007
Bachelor of Science - Organizational Management
John Brown University
Associate of Applied Science - Business
Northwest Arkansas Community College