Lorena Vargas Herrera
Buenos Aires,C
Summary
I am a professional with more than 4 years of experience in customer service, standing out for my strong orientation in customer service, ability to work as a team, patience and exceptional organization. Graduated from Bachelor's Degree in 2017, I have built a solid career in various environments that have allowed me to refine these key competencies, preparing me to successfully face and overcome the challenges that arise in my career.
Overview
6
6
years of professional experience
Work History
Cashier Manager
Western Union
02.2019 - 05.2024
- Quickly and accurately counted drawers at start and end of each shift.
- Customer Support.
- Personnel management.
- Comprehensive office administration.
- Skill in the use of computer systems and speed in digitizing data.
Call Center Advisor
Teleperformance
03.2018 - 09.2019
- As a Call Center agent I worked with a team of 30 people and was responsible for qualifying and creating profiles to be eligible to work in this company.
- Customer service expert
- Contributed to team success by consistently meeting or exceeding performance targets.
- Effective billing conflict solver to provide excellent solutions to the client.
- Collaborated with colleagues to share best practices and enhance overall team performance.
Education
C 1 - English Language And Literature
American School Way
Bogota - Colombia High School Diploma -
Brasilia Bosa I E D
Bogota - Colombia12.2017
Skills
- Customer Service
- Cash handling and management
- Cash handling expertise
- Cash Register Operation
- Store Opening and Closing
- Customer Complaint Resolution
Languages
Spanish
Native language
English
Advanced
C1
Timeline
Cashier Manager
Western Union
02.2019 - 05.2024
Call Center Advisor
Teleperformance
03.2018 - 09.2019
C 1 - English Language And Literature
American School Way
High School Diploma -
Brasilia Bosa I E D
Similar Profiles
Brandon Brenes BonillaBrandon Brenes Bonilla
Technical Support (HelpDesk) at Western UnionTechnical Support (HelpDesk) at Western Union
Ivonne Alexa Carballo MarínIvonne Alexa Carballo Marín
Collection Analyst at Western UnionCollection Analyst at Western Union
Izmendi Alvarado R.Izmendi Alvarado R.
Western Union – Senior Network Engineer. at Western UnionWestern Union – Senior Network Engineer. at Western Union
Damanbir Kaur UppalDamanbir Kaur Uppal
Customer service representative at Western UnionCustomer service representative at Western Union
Florencia LabadiéFlorencia Labadié
JEFE DE PRODUCCIÓN at FATE SAICIJEFE DE PRODUCCIÓN at FATE SAICI