Dynamic professional with extensive experience at Amentum, excelling in vehicle maintenance and logistics management. Proven track record in optimizing routes and enhancing operational efficiency while delivering exceptional customer service. Adept at team leadership and conflict resolution, driving continuous improvement in all aspects of transportation and maintenance operations. Detailed-oriented professional committed to navigating oversized loads to deliver cargo safely. Communicates effectively to assist truck drivers with load securement and fuel. Handles situations with tact and diplomacy.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Maintenance/Escort Driver
Amentum
Al Jahra, Kuwait
07.2024 - Current
Responsible for repairing, diagnosing, assembling, adjusting, testing, and calibrating various equipment, appliances, furniture, and other items as designated in the PWS or by program leadership within the base and Cargo City areas, with knowledge of basic electrical principles. Escort OCNs in and around the base for duties assigned. Assists with loading, swimming pool, gym, and MWR functions.
Performed regular maintenance such as fueling vehicles and checking oil levels according to established guidelines.
Followed all applicable traffic laws when driving clients to their destinations.
Monitored traffic conditions during trips to ensure safe travel times and efficient routing.
Communicated professionally with customers throughout the duration of the trip.
Maintained detailed records of trips including destinations, times, passenger information, and any special requests or instructions.
Human Resources NCOIC (42A)
UNITED ARMY STATES RESERVES
Bossier City, LA
01.2023 - 02.2024
Administration Sergeant for a worldwide deployable, thirty-seven personnel Battle Command Training Program (BCTP) team; responsible for coordination, supervision and preparation of daily status reports, all officer and enlisted evaluations, daily status and PERSTEMPO reports, awards, mail distribution, all leaves and passes, appointment orders, TDY orders, flight arrangements, unit alert and social rosters, and any additional personnel service support required of the team.
Advises, assists, and counsels the Commander, NCOs, and Soldiers on personnel matters; reviews and consolidates reports, statistics, and personnel actions submitted to higher headquarters; manages unit's Military Personnel Record Jackets (DA 201 Files), medical, and dental records; advises the commander on personnel strength, shortages, and overages; responsible for unit's financial transactions on RLAS; provides technical guidance and training section of 6 Soldiers; coordinate quality of life program and promote esprit-de-corps.
Ensures all documents are filed properly in MPF & Medical records; ensures Soldiers audit their MPF annually; prepares award documents as required; ensures ARIMS files are managed properly; ensures additional duties book is kept current; supervises the preparation of NCOER and OER shells; prepares command memorandums as required; ensures promotion packets are properly prepared; supervises and trains subordinates; performs other administrative duties as assigned
Human Resource NCO (42A)
United States ARNG
03.2009 - 02.2024
Direct or coordinate the supportive services department of a business, agency, or organization.
Prepare and review operational reports and schedules to ensure accuracy and efficiency.
Set goals and deadlines for the department.
Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
Analyze and modify compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements.
Advise managers on organizational policy matters such as equal employment opportunity and sexual harassment, and recommend needed changes.
Prepare or maintain employment records related to events, such as hiring, termination, leaves, transfers, or promotions, using human resources management system software.
Interpret and explain human resources policies, procedures, laws, standards, or regulations.
Hire employees and process hiring-related paperwork.
Negotiate collective bargaining agreements.
Monitor company or workforce adherence to labor agreements.
Present the position of the company or of labor during arbitration or other labor negotiations.
Ensure company compliance with federal and state laws, including reporting requirements.
Evaluate job positions, determining classification, exempt or non-exempt status, and salary.
Plan, develop, evaluate, improve, and communicate methods and techniques for selecting, promoting, compensating, evaluating, and training workers.
Assess training needs through surveys, interviews with employees, focus groups, or consultation with managers, instructors, or customer representatives.
Design, plan, organize, or direct orientation and training programs for employees or customers.
Offer specific training programs to help workers maintain or improve job skills.
Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
Resolve customer complaints or answer customers' questions regarding policies and procedures.
Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
Process and issue employee paychecks and statements of earnings and deductions.
Compute wages and deductions, and enter data into computers.
Review time sheets, work charts, wage computation, and other information to detect and reconcile payroll discrepancies.
Process, verify, and maintain personnel related documentation, including staffing, recruitment, training, grievances, performance evaluations, classifications, and employee leaves of absence.
Explain company personnel policies, benefits, and procedures to employees or job applicants.
Record data for each employee, including such information as addresses, weekly earnings, absences, amount of sales or production, supervisory reports on performance, and dates of and reasons for terminations.
Prepare invoices, reports, memos, letters, financial statements, and other documents, using word processing, spreadsheet, database, or presentation software.
Answer phone calls and direct calls to appropriate parties or take messages.
Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees, and boards of directors.
Check completed work for spelling, grammar, punctuation, and format.
Perform other clerical duties such as answering telephone, sorting and distributing mail, running errands or sending faxes.
Gather, register, and arrange the material to be typed, following instructions.
Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
Answer telephones, direct calls, and take messages.
Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
Computed and integrated data in Microsoft Word, Excel, PowerPoint, OneNote, Outlook, Publisher and Access in a proficient manner.
Prioritized and organized tasks to efficiently accomplish service goals.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Transportation Movement Control NCO (88N)
UNITED ARMY STATES RESERVES
08.2019 - 10.2020
Supervises cargo documentation and movement control units for all transportation modes; supervises freight, cargo, personal property, and passenger travel at installation level; checks, reviews, and consolidates movement requirements; ensures appropriate transport capability and prepares movement schedules; assists in planning transportation requirements for logistical support; supervises any diversion, consignment, or transfer of personnel, freight and material shipments for all modes of transportation; assist with all training and readiness issues in the unit.
Provides technical direction and oversight of personnel to ensure service requirements are met according to contract requirements.
Provides training and supervision for personnel using automated computer systems and programs to process Air Travel (GATES). Ensures proper maintenance and control of all publications, forms, and files required for air travel operations.
Site Security Manager
DEERS/RAPIDS
North Little Rock
10.2014 - 12.2018
Company Overview: Arkansas State Site Security Manager (00F)
Provide contractor Identification Card Administration to Government clients as a DEERS/RAPIDS Site Security Manager/Verifying Official at the base or site level.
Duties include: The SSM acts as the site POC for RAPIDS-related matters.
Responsible for managing the security of RAPIDS workstations that are under his/her purview.
Act as the primary site POC for RAPIDS-related matters.
Maintain the Site Roster of RAPIDS users. Add and assign roles for the various categories of RAPIDS users.
Request a new DEERS logon ID for a new user, delete a DEERS logon ID, and update the security privileges on a previously issued DEERS logon ID.
Deactivate and report security violators.
Report SSM changes immediately to DEERS Security.
Maintain the Site Information (i.e. site name, site location address, site phone numbers, and site mailing address).
View or update the RAPIDS configuration utilities when needed.
Be accountable for all CAC-related stock items, including CAC cardstock, non-ICC cardstock, and printer consumables.
To preserve accountability for CAC cardstock, the SSM must follow the prescribed Issuance Logistic Portal acceptance procedures, including signing for stock, verifying card numbers in the carton, and accepting/rejecting each carton of a CAC shipment before the CAC UP can issue CACs from that carton.
Register, process and maintain the Defense Enrollment Eligibility Reporting System (DEERS) and the Real-Time Automated Identification System (RAPIDS) as part of a Verifying Official's responsibilities.
Perform all ID card and CAC issuance related tasks to include researching and reviewing source documents, verifying eligibility, and discussing entitlements as defined in AFI 36-3026_IP and the RAPIDS Training Guide.
Issues memorandums of authorization for use of Commissary and Post Exchange to eligible customers.
Perform routine operator maintenance on RAPIDS workstations and printers, i.e. change lamination, add toner, clean printers, etc.
Ensure maximum protection against compromise and theft of sensitive information and prevent the misuse or misappropriation of RAPIDS.
Ensure that all assigned RAPIDS workstations are operated, maintained, and secured according to these security procedures.
Maintain a file copy of the generic or type accreditation statement, and prepare unit-specific recommendations, through the appropriate chain of command, for input into the accreditation document, as required.
Implement training and awareness for RAPIDS security, and incorporate this training into the overall unit security and RAPIDS training programs.
Ensure that their unit's contingency plans incorporate RAPIDS requirements.
Review the system audit trail.
Investigate thoroughly any security violations, in coordination with the Security Manager.
Ensure the RAPIDS audit trails are reviewed at least weekly and that audit files are maintained for thirty days.
Immediately report any information system security incidents discovered regarding RAPIDS in accordance with Appendix K Incident Response Plan.
Report incidents to the Identification Card Administration Project Management Office.
Immediately report any attempt to gain unauthorized access to Sensitive defense information, any system failure, or any suspected defect that could lead to unauthorized disclosure.
Arkansas State Site Security Manager (00F)
Required Skills Must be a US Citizen and possess excellent customer service skills.
Personnel must speak, read, and comprehend English to the extent that they can read and understand printed regulations, detailed written orders, operating procedures, training instructions and materials.
Must undergo a pre-employment criminal background check, and a subsequent security investigation that is favorably adjudicated prior to operating or having access to DEERS/RAPIDS equipment.
Information Systems Specialist (42F)
United States ARNG
02.2011 - 08.2016
Direct daily operations of department, analyzing workflow, establishing priorities, developing standards and setting deadlines.
Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.
Review project plans to plan and coordinate project activity.
Encrypt data transmissions and erect firewalls to conceal confidential information as it is being transmitted and to keep out tainted digital transfers.
Develop plans to safeguard computer files against accidental or unauthorized modification, destruction, or disclosure and to meet emergency data processing needs.
Review violations of computer security procedures and discuss procedures with violators to ensure violations are not repeated.
Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.
Perform data backups and disaster recovery operations.
Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
Oversee the daily performance of computer systems.
Answer user inquiries regarding computer software or hardware operation to resolve problems.
Enter commands and observe system functioning to verify correct operations and detect errors.
Back up network data.
Configure security settings or access permissions for groups or individuals.
Analyze and report computer network security breaches or attempted breaches.
Manage project execution to ensure adherence to budget, schedule, and scope.
Develop or update project plans for information technology projects including information such as project objectives, technologies, systems, information specifications, schedules, funding, and staffing.
Monitor or track project milestones and deliverables.
Enter commands, using computer terminal, and activate controls on computer and equipment to integrate and operate equipment.
Monitor the system for equipment failure or errors in performance.
Respond to program error messages by finding and correcting problems or terminating the program.
Worked with the customer to create standardized work instructions.
Helped develop Active Directory and SharePoint ticketing solutions for the Arkansas National Guard.
Mentored and trained other 42F's and team members in VMware and Windows Server administration.
Human Resources NCO (42A)
Deputy Chief Of Staff Personnel
North Little Rock
08.2009 - 10.2014
Direct or coordinate the supportive services department of a business, agency, or organization.
Prepare and review operational reports and schedules to ensure accuracy and efficiency.
Set goals and deadlines for the department.
Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
Analyze and modify compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements.
Advise managers on organizational policy matters such as equal employment opportunity and sexual harassment, and recommend needed changes.
Prepare or maintain employment records related to events, such as hiring, termination, leaves, transfers, or promotions, using human resources management system software.
Interpret and explain human resources policies, procedures, laws, standards, or regulations.
Hire employees and process hiring-related paperwork.
Negotiate collective bargaining agreements.
Monitor company or workforce adherence to labor agreements.
Present the position of the company or of labor during arbitration or other labor negotiations.
Ensure company compliance with federal and state laws, including reporting requirements.
Evaluate job positions, determining classification, exempt or non-exempt status, and salary.
Plan, develop, evaluate, improve, and communicate methods and techniques for selecting, promoting, compensating, evaluating, and training workers.
Assess training needs through surveys, interviews with employees, focus groups, or consultation with managers, instructors, or customer representatives.
Design, plan, organize, or direct orientation and training programs for employees or customers.
Offer specific training programs to help workers maintain or improve job skills.
Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
Resolve customer complaints or answer customers' questions regarding policies and procedures.
Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
Process and issue employee paychecks and statements of earnings and deductions.
Compute wages and deductions, and enter data into computers.
Review time sheets, work charts, wage computation, and other information to detect and reconcile payroll discrepancies.
Process, verify, and maintain personnel related documentation, including staffing, recruitment, training, grievances, performance evaluations, classifications, and employee leaves of absence.
Explain company personnel policies, benefits, and procedures to employees or job applicants.
Record data for each employee, including such information as addresses, weekly earnings, absences, amount of sales or production, supervisory reports on performance, and dates of and reasons for terminations.
Prepare invoices, reports, memos, letters, financial statements, and other documents, using word processing, spreadsheet, database, or presentation software.
Answer phone calls and direct calls to appropriate parties or take messages.
Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees, and boards of directors.
Check completed work for spelling, grammar, punctuation, and format.
Perform other clerical duties such as answering telephone, sorting and distributing mail, running errands or sending faxes.
Gather, register, and arrange the material to be typed, following instructions.
Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
Answer telephones, direct calls, and take messages.
Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
Automated Logistical Specialist (92A)
United States ARNG
06.2006 - 05.2009
Direct or coordinate the supportive services department of a business, agency, or organization.
Prepare and review operational reports and schedules to ensure accuracy and efficiency.
Set goals and deadlines for the department.
Represent companies in negotiating contracts and formulating policies with suppliers.
Direct and coordinate activities of personnel engaged in buying, selling, and distributing materials, equipment; machinery, and supplies.
Interview and hire staff, and oversee staff training.
Prepare and manage departmental budgets.
Supervise the activities of workers engaged in receiving, storing, testing, and shipping products or materials.
Interview, select, and train warehouse and supervisory personnel.
Buy merchandise or commodities for resale to wholesale or retail consumers.
Negotiate prices, discount terms, or transportation arrangements with suppliers.
Examine, select, order, or purchase merchandise consistent with quality, quantity, specification requirements, or other factors, such as environmental soundness.
Prepare purchase orders, solicit bid proposals, and review requisitions for goods and services.
Purchase the highest quality merchandise at the lowest possible price and in correct amounts.
Monitor and follow applicable laws and regulations.
Maintain and develop positive business relationships with a customer's key personnel involved in, or directly relevant to, a logistics activity.
Develop an understanding of customers' needs and take actions to ensure that such needs are met.
Manage subcontractor activities, reviewing proposals, developing performance specifications, and serving as liaisons between subcontractors and organizations.
Operate computers programmed with accounting software to record, store, and analyze information.
Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes.
Classify, record, and summarize numerical and financial data to compile and keep financial records, using journals and ledgers or computers.
Verify customer and order information for correctness, checking it against previously obtained information as necessary.
Receive and respond to customer complaints.
Review orders for completeness according to reporting procedures and forward incomplete orders for further processing.
Examine shipment contents and compare with records, such as manifests, invoices, or orders, to verify accuracy.
Record shipment data, such as weight, charges, space availability, damages, or discrepancies, for reporting, accounting, or recordkeeping purposes.
Prepare documents, such as work orders, bills offloading, or shipping orders, to route materials.
Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards.
Store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas.
Examine and inspect stock items for wear or defects, reporting any damage to supervisors; Inspect, test, or measure materials, products, installations, or work for conformance to specifications.
Measure dimensions of products to verify conformance to specifications, using measuring instruments such as rulers, calipers, gauges, or micrometers.
Read blueprints, data, manuals, or other materials to determine specifications, inspection and testing procedures, adjustment methods, certification processes, formulas, or measuring instruments required.
Move freight, stock, or other materials to and from storage or production areas, loading docks, delivery vehicles, ships, or containers, by hand or using trucks, tractors, or other equipment.
Sort cargo before loading and unloading.
Attach identifying tags to containers or mark them with identifying information.
Load materials and products into package processing equipment.
Clean containers, materials, supplies, or work areas, using cleaning solutions and hand tools.
Record product, packaging, and order information on specified forms and records.
Education
Some College (No Degree) - General Studies
Oak Grove High School
North Little Rock, AR
Some College (No Degree) - General Studies
Central Baptist College
Conway, AR
Skills
Vehicle maintenance
Traffic management
Safety compliance
Customer service
Record keeping
Route planning
Recruitment strategies
Compensation analysis
Labor relations
Regulatory compliance
Organizational development
Data analysis
Conflict resolution
Project management
Team building
Effective communication
Problem solving
Attention to detail
Time management
Workforce planning
Benefits programs
Training and mentoring
Compensation structuring
HRIS management
Background checks
Employee engagement
HR analytics
Logistics management
Fleet maintenance
Transportation planning
Cargo documentation
Supply chain coordination
Operational efficiency
Team leadership
Budget management
Employee training
Fleet management
Contract management
Policy development
Warehouse operations
Safety management
Materials management
Assignment coordination
Staff recruitment
Transportation regulations
Continuous improvement
Freight negotiation
Cost control
Shipping cost reduction
Internal loss prevention
Vendor management
Carrier selection
Route optimization
Performance maximization
Dispatch operations
Schedule control
Hazardous material tracking
Cost control and tracking
Logistics coordination
Cargo management
Supply chain management
Inventory control
Communication skills
Critical thinking
Cost reduction strategies
Shipping procedures
Training and leadership
Problem-solving
Punctual and dependable
Load planning support
Delivery tickets
Budget preparation
Driver scheduling
Decision-making
Communication
Efficiency improvement
Federal Civilian Status
Previous Human Resources Specialist GS-07
Awards
Armed Forces Reserve Medal with 'M' Device and 10 Year Bronze Hourglass (1), ARNG
Iraq Campaign Medal W/ Three Campaign Stars, ARNG
Army Commendation Medal (3), ARNG
Army Achievement Medal (5), ARNG
Meritorious Unit Commendation (1), ARNG
Army Good Conduct Medal (1), ARNG
Army Reserve Component Achievement Medal (3), ARNG
National Defense Service Medal (1), ARNG
Global War on Terrorism (1), ARNG
Army Service Ribbon (1), ARNG
Overseas Service Ribbon (3), ARNG
Volunteer Experience
Head Basketball Coach, ALL Arkansas Red, 01/2013, Head Coach of AAU basketball team., Assist in skill development and promotes healthy exercise regiments., Organize recruit and evaluate of student-athletes., Conduct and supervise practices / player conditioning., Prepare and implement game strategies and basketball analytics.
References
John Murphy, Section Sergeant, princejohn.murphy.mil@mail.army.mil
Alex Finger, Brigade Commander, alex.finger.mil@mail.mil
Edward Terry, Battalion XO, edward.e.terry4.mil@mail.mil
Veterans Preference
10-point preference based on being a disabled veteran with an honorable or general discharge