Lorenzo Smith-Larios
Little Rock
Summary
Detail-oriented Unit Coordinator with a proven track record in patient safety compliance and conflict resolution. Expertise in developing individualized treatment plans and fostering team collaboration to enhance patient care. Dedicated Unit Coordinator with a proven track record in patient safety compliance and conflict resolution. Committed to enhancing workflow efficiency through effective communication and interdisciplinary collaboration.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Unit Coordinator
Pinnacle Pointe Behavioral Hospital
Little Rock
04.2019 - Current
- Collaborated with members of an interdisciplinary team to develop individualized treatment plans that meet each patient's needs.
- Implemented best practices for patient safety and compliance standards.
- Coordinated communication between departments to enhance workflow efficiency.
- Facilitated conflict resolution between staff members and departments to promote a collaborative work environment.
- Directed staff on program planning, implementation and assessment to meet residents' developmental needs.
- Communicated with patients and medical staff to convey important information and facilitate smooth unit operations.
- Oversaw unit supplies and equipment management to support medical staff and optimize patient care.
Mental Health Technician 3
Pinnacle Pointe Behavioral Hospital
Little Rock
04.2006 - Current
- Monitored patient behavior and reported changes to healthcare team.
- Maintained a safe and clean environment in patient care areas.
- Documented patient progress and interactions accurately in records.
- Provided emotional support and crisis intervention during challenging situations.
- Observed and documented changes in patient behavior and reported any significant changes to the clinical team.
- Collaborated with other healthcare professionals such as social workers, psychiatrists, counselors and nurses to coordinate quality care for each client.
- Documented patient interactions in compliance with HIPAA requirements.
- Maintained accurate records of patient progress and treatment plans.
Case Manager
Easterseals Arkansas
Little Rock
06.1995 - 03.2006
- Advocated for client needs within community resources and support networks.
- Monitored client progress and adjusted services as necessary to ensure effectiveness.
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
- Developed trusting relationships with social services, health care providers and governmental agencies.
Education
GED -
Arkansas Division of Workforce Services
Little Rock, AR08-1998
Skills
- Resident care
- patient safety compliance
- Employee supervision
- team collaboration
- problem solving
- Critical thinking
- time management
- conflict resolution
- Relationship building
Accomplishments
- Service Excellence Star of the month in 2012, and Service Excellence Star of the Year in 2013, celebrated 20 years with my current employer
Certification
- CPR and First Aid Certifications
- 48 hour course training in Trauma Informed Care
Timeline
Unit Coordinator
Pinnacle Pointe Behavioral Hospital
04.2019 - Current
Mental Health Technician 3
Pinnacle Pointe Behavioral Hospital
04.2006 - Current
Case Manager
Easterseals Arkansas
06.1995 - 03.2006
GED -
Arkansas Division of Workforce Services