I worked in courier services and group management with an educational focus, promoting responsibility, cooperation, and learning through practice. I handled payments to suppliers, collected payments from clients, and performed administrative tasks (filling out collection and sales forms, and maintaining and updating data in the system). I also worked as a merchandise replenisher and provided customer service, prioritizing excellent customer service, active listening, and customer satisfaction through clear and empathetic communication. Furthermore, I participated in organizing and facilitating group activities, applying teaching strategies and positive leadership techniques focused on teamwork, organization, and autonomy. I have experience in detailed inventory control and organization, and in the efficient use of digital tools (PC, social media, Microsoft Office suite), adapting quickly to new systems and work environments to optimize individual and team performance. I am committed to ensuring customer satisfaction at all times. I have extensive professional experience and a solid understanding of the industry. I am comfortable working both independently and as part of a team, depending on the needs of the situation. I am seeking an opportunity to prove my worth in a company with a promising future. I am a versatile individual capable of multitasking. I have extensive experience in work environments that value commitment and teamwork. I am dynamic, proactive, and enthusiastic. I possess strong digital skills. I am looking for professional development. I am a person with extensive experience in the sector, capable of assuming responsibilities and making sound decisions. I have excellent communication and customer service skills. I am seeking professional development. I am a professional with excellent organizational skills and extensive professional experience. I am a hard worker and provide excellent customer service, including resolving any issues. I am looking for a new job opportunity to further my career. I am a professional with extensive experience and excellent management and leadership skills. I have specialized knowledge to optimize processes, reduce costs, and maximize profitability. I excel at leadership, bringing out the best in every employee.
Experiencia
Delivery Assistant, Customer Service
Hc Farma
Supplier payments/collections, medication control (expiration dates), restocking, customer service, company system management, home deliveries, and store cleaning.
Efficient completion of assigned tasks.
Customer service with a focus on quality.
Report preparation.
Problem resolution and incident management.
Administrative tasks.
Use of computer and technological systems.
Document and file management.
Continuous updating of skills required for the position.
Collaboration with different company departments. Answering phone calls and managing company email.
Task and deadline management.
Database and record maintenance.
Preparing and sending correspondence and emails. Budget and expense control and monitoring.
Meeting coordination and planning. Project and program development. Efficient management of the team of professionals under my supervision.
Waiter, Customer Service, Stock Assistant
Peñón Del Águila
Customer service, bar operation, general cleaning of the premises, opening and closing procedures, and food quality control.
Efficient completion of assigned tasks.
Customer service with a focus on quality.
Preparation of reports.
Problem-solving and incident management.
Administrative tasks.
Use of computer and technological systems.
Document and file management.
Continuous updating of knowledge required for the position.
Collaboration with different departments within the company. Answering phone calls and managing company email.
Task and deadline management.
Maintaining databases and records.
Preparing and sending correspondence and emails.
Controlling and monitoring budgets and expenses.
Coordinating and planning meetings.
Developing projects and programs.
Customer Service
Estilo Jardín
Customer service, store maintenance, opening and closing procedures, cash handling, teamwork, care of merchandise, supplier management, and inventory control.
Contributing to the development of the customer experience, focusing on sales targets while maintaining a customer-centric approach.
Compliance with KYC (Know Your Customer) policies and anti-money laundering regulations.
Integrating systems and applications using APIs, RESTful services, and microservices.
Customer service and support.
Teamwork to facilitate goal achievement.
Efficient completion of assigned tasks. Sales with a focus on providing quality service.
Preparing reports.
Troubleshooting and incident management.
Performing administrative tasks.
Using computer systems and technology.
Managing documentation and files.
Continuously updating knowledge required for the position.
Collaborating with different departments within the company. Answering phone calls and managing company emails.
Task and deadline management.
Maintaining databases and records.
Preparing and sending correspondence and emails.
Controlling and tracking budgets and expenses.
Coordinating and scheduling meetings.
Developing projects and programs.
Mozo, Atención al público
María Antonieta Cerro
Customer service, general cleaning of the premises, equipment operation, and effective sales.
Efficient completion of assigned tasks.
Sales service with a focus on quality customer service.
Preparation of reports.
Problem resolution and incident management.
Performance of administrative tasks.
Use of computer and technological systems.
Document and file management.
Continuous updating of knowledge necessary for the position.
Collaboration with different departments within the company. Answering telephone calls and managing company email.
Task and deadline management.
Maintenance of databases and records.
Preparation and sending of correspondence and emails.
Control and monitoring of budgets and expenses.
Coordination and planning of meetings.
Development of projects and programs.
Mozo, Bartender
Once11, Piso 12, Adobados
Customer service, general cleaning of the premises, and equipment operation.
My strengths include: working under pressure, speed without sacrificing accuracy, clear communication, customer understanding, conflict resolution, professional presence and attitude, time management, and suggestive selling.
Efficient completion of assigned tasks. Sales providing quality customer service. Report preparation. Problem-solving and incident management. Administrative tasks. Use of computer and technological systems. Document and file management. Continuous updating of knowledge necessary for the position. Collaboration with different departments within the company. Answering phone calls and managing company email. Task and deadline management. Database and record maintenance. Drafting and sending correspondence and emails. Budget and expense control and monitoring. Meeting coordination and planning. Project and program development.
Formación
Bachiller - Ciencias Sociales y Humanidades
Colegio Domingo Savio
Profesorado - Educación Física
San Miguel Educational Center
Enfatiza tus habilidades clave
English proficiency
Computer skills
Internet Explorer
Email
Office Suite
Leadership
Lesson planning
Routine design
Technical error detection
Knowledge of physiology
Knowledge of anatomy
Playful teaching
Empathetic communication
Adaptation to different age groups
Cooperative work
Positive discipline
Student inclusion
Responsibility
Punctuality
Activity organization
Teamwork
Creativity
Problem-solving
Proactive attitude
Interest in continuous training
Punctuality and responsibility
Education and courtesy
Speed
and efficiency
Organization
Professionalism and seriousness
Customer service
Professional appearance
Flexible schedule
Dynamism and initiative
Tray management
Dynamism and proactivity
Service orientation
Public relations
English proficiency
Beverage preparation
Versatility and multi-skilling
Management Inventory management
Table setting
Working at large events
Wine pairing
Coordinating kitchen staff
Dining room management
Cocktail making
Preparing takeout orders
Stamina
Taking orders
Paying customers
Handling cash
Order taking
Food handling
Table service
Clear communication
Speed
and efficiency
Customer service
Professional appearance
Cleanliness and organization
Friendliness and warmth
Efficient teamwork
Paying and invoicing customers
Payment via virtual terminal
Bar service
Personalizado
Age: 23
Idiomas
Español
Nativo
C2
Inglés
Básico
A2
Francés
Principiante
A1
Disponibilidad
Lunes
Martes
Miércoles
Jueves
Viernes
Sábado
Domingo
Mañana
Tarde
Noche
Desliza el dedo para ver más
Diplomas
Comprehensive Training Certification for Professional Bartenders.
I am a person with a great desire to learn everything, I never stay still and I always try to make the people around me feel comfortable with my presence and above all to help in whatever is needed, I love challenges and improving myself every day in the area I am assigned.