Lucas Paz
Human Resources Generalist
Summary
Learning Analyst with a robust background in crafting and executing innovative learning strategies that drive organizational success. Expertise in developing impactful training materials and programs that significantly enhance employee skills and productivity. Proficient in leveraging data analysis and instructional design principles to optimize learning outcomes while adapting to the ever-changing educational landscape. Committed to fostering a culture of continuous improvement and professional development within teams.
Overview
4
4
years of professional experience
2
2
Languages
Work History
Senior Learning Analyst
PwC Acceleration Center Argentina
10.2024 - Current
- End-to-end project planning, execution, and closure, ensuring on-time and on-budget delivery.
- Reporting of educational metrics (attendance, completion rates, satisfaction scores).
- Capacity management and schedule compliance for training programs.
- Verification of regulatory requirements for educational programs.
- Use of Learning Request and Calculo tools to validate U.S. compliance standards for courses.
- Sourcing and Procurement: Evaluation of educational vendors per PwC standards.
- Performance Monitoring: SLA tracking (quality, delivery timelines), and contract optimization.
- Operational Alignment: Bridging vendors and internal teams for seamless workflows.
Canada Talent Acquisition Enablement Services
PwC Acceleration Center Argentina
10.2022 - 08.2024
- Reviewing and quality-controlling information of new hires for the Canada office on different platforms, mainly Workday and Google Sheets, before advancing the candidate to the next stage.
- Reviewing tickets regarding referral bonuses.
- Bilingual position (English, Spanish).
Human Resources Generalist
Activo Contact Center
09.2021 - 10.2022
- Filtering CVs from various employment portals.
- Conducting interviews to assess the skills requested by the client and the campaign.
- Fluid and constant communication with all areas of Human Resources.
- In charge of the annual survey about the work environment.
Phone Operator
Mautalen Medical Center
06.2021 - 08.2021
- Make calls to interested parties previously registered in the database for the vaccination process in phase III of tests against COVID-19.
Education
Bachelor - Psychology
University of Buenos Aires
02-2024
High school degree - Computer Science
Pio IX
01.2012
Skills
Training delivery
Training
- IT Recruiting - CONEXIONHR, September 2021
- Excel Course - Basic to Advanced - ECA Capacitaciones, June 2022
- Understanding SQL Databases in SQL - Introductory course in sql, October 2023
Timeline
Senior Learning Analyst
PwC Acceleration Center Argentina
10.2024 - Current
Canada Talent Acquisition Enablement Services
PwC Acceleration Center Argentina
10.2022 - 08.2024
Human Resources Generalist
Activo Contact Center
09.2021 - 10.2022
Phone Operator
Mautalen Medical Center
06.2021 - 08.2021
Bachelor - Psychology
University of Buenos Aires
High school degree - Computer Science
Pio IX
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