Lucia Wilcox
1915 S Stone Manor Rogers,AR
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Village Inn
06.2023 - 09.2024
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Online Pickup and Delivery Associate
Walmart
10.2021 - 05.2023
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Trained new employees on customer service, money handling and organizing strategies.
Education
Limited Licensed X-Ray Technician
Petra Allied Health
Springdale, AR12-2024
Current Student - Radiologic Technologist
Northwest Community College
Bentonville, AR12-2027
Culinary Studies
Brightwater: A Center For The Study of Food
Bentonville05-2023
High School Diploma -
Bentonville High School
Bentonville, AR05-2023
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Safe food handling
- Team collaboration
Certification
- Certified Food Safety Manager (CFSM) - National Restaurant Association.
- BLS Certified
Timeline
Server
Village Inn
06.2023 - 09.2024
Online Pickup and Delivery Associate
Walmart
10.2021 - 05.2023
Limited Licensed X-Ray Technician
Petra Allied Health
Current Student - Radiologic Technologist
Northwest Community College
Culinary Studies
Brightwater: A Center For The Study of Food
High School Diploma -
Bentonville High School