Summary
Overview
Work History
Education
Skills
IDIOMAS
References
Certification
Timeline
Generic

LUCIANO JIMENEZ

Capital Federal

Summary

I consider myself enthusiastic, loyal, and committed to excellence. I always offer quick solutions to any problems that may arise, optimizing resources and time to ensure the success of assigned tasks. I have outstanding skills in team coordination and logistics management. My goal is customer satisfaction in dynamic environments.

Overview

8
8
years of professional experience
1
1
Certification

Work History

People Operations Coordinator

Show Business Solutions S.R.L, Movistar Arena - Villa Crespo
12.2022 - Current
  • Comprehensive event coordination at Movistar Arena, from planning to execution.
  • Supported leadership in developing organizational policies that align with company values and promote employee satisfaction.
  • Resolved employee relations issues by conducting thorough investigations and recommending appropriate actions based on findings.
  • Managing a multidisciplinary team of 90 people, I liaise with various internal departments and external organizations to ensure the smooth execution of events.
  • Supervise logistics and technical requirements, ensuring compliance with established standards and timelines.
  • Problem-solving and decision-making in high-pressure situations to ensure the success of the event.
  • Interact with clients to meet their needs and expectations.
  • Pre-select and train new candidates, monitor attendance and late arrivals, and pre-settle payroll.
  • Implemented performance management systems, providing feedback and coaching for continuous improvement of staff members.

Accreditation Operator

Show Business Solutions S.R.L, Lollapalooza y Venue Estadio Mas Monumental
11.2023 - 12.2023
  • Control and verification of employee documentation: ART insurance, personal accident insurance, AFIP registration certificate, monotributo, mandatory life insurance, and Form 931.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Accreditation of the same, income and expenditure control.

Operator

Mercado Libre, Provincia de Buenos Aires
04.2021 - 05.2021
  • Operator in the Put Away and Movement sectors.
  • Handling merchandise to be stored in the central warehouse.
  • Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
  • Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
  • Maintained clean and organized work area, setting standard for workplace tidiness and efficiency.

Local Manager

Swell, Parque Brown - Villa Lugano
04.2017 - 03.2018
  • Supervising and managing the daily operations of the store, ensuring proper product presentation and customer satisfaction.
  • Developing and implementing sales strategies to achieve and exceed established sales objectives.
  • Managing inventory, including product receipts, stock control, and replenishment.
  • Training and leading the sales team, fostering a collaborative work environment.
  • Providing personalized customer service and product advice.
  • Conducted performance evaluations, providing constructive feedback to support employee growth and development.
  • Enhanced customer satisfaction by resolving issues promptly and providing exceptional service.
  • Improved team productivity by implementing efficient workflow processes and time management techniques.

Education

High School Diploma -

Instituto Nuestra Señora De La Misericordia
Mataderos, CABA
12.2015

Technician's Degree - Senior Technician in Surgical Instrumentation

ISTPS, Ramos Mejía Hospital
12.2023

Skills

  • Communication: Expert
  • Decision-making: Expert
  • Problem-solving: Expert
  • Customer service: Expert
  • Self-management: Expert
  • Performance evaluation: Expert
  • Microsoft Excel/Outlook: Expert
  • Team management: Expert
  • Supervision: Expert
  • Adaptiveness: Expert
  • Customer service: Expert
  • Analytical skills: Expert
  • Interpersonal relations: Expert
  • Planning: Expert
  • HR: Advanced
  • Administrative skills: Advanced
  • Motivational skills: Expert
  • Recruitment and onboarding: Advanced

IDIOMAS

English
Upper intermediate (B2)
Spanish
Bilingual or Proficient (C2)

References

Genta Micaela

  • mgenta@show-bs.com
  • 01130516422

Sottocorno Yanina

  • 1164389400

Certification

  • How to identify and retain high-potential personnel - LinkedIn courses
  • Secrets to leading teams from the future - LinkedIn courses

Timeline

Accreditation Operator

Show Business Solutions S.R.L, Lollapalooza y Venue Estadio Mas Monumental
11.2023 - 12.2023

People Operations Coordinator

Show Business Solutions S.R.L, Movistar Arena - Villa Crespo
12.2022 - Current

Operator

Mercado Libre, Provincia de Buenos Aires
04.2021 - 05.2021

Local Manager

Swell, Parque Brown - Villa Lugano
04.2017 - 03.2018

High School Diploma -

Instituto Nuestra Señora De La Misericordia

Technician's Degree - Senior Technician in Surgical Instrumentation

ISTPS, Ramos Mejía Hospital

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