Luciano Parola

| Implementation and activation of FTTH services for residential customers, following established processes and protocols.
| Remote management of Zhone OLTs to ensure optimal FTTH network operation.
| Remote management of clients/equipment - Provisioning, deprovisioning, upgrade.
| Diagnosis and resolution of technical issues on CPEs and CTOs equipment, providing remote support to field technicians for efficient assistance.
| Collection, analysis, and interpretation of relevant data for FTTH network performance evaluation, identification of improvement areas, and strategic decision-making.

| Coordination and supervision of technical teams for preventive and corrective maintenance tasks in telecommunications networks, including planning, monitoring, and activity control.
| Proactive monitoring of network equipment performance using tools such as Nagios and Cacti, data analysis to identify and solve performance issues, ensuring network availability and efficiency.
| Implementation and configuration of proprietary software and hardware according to technical specifications, including drivers, firmware, and applications, for the proper functioning of telecommunications systems.
| Signal measurements in Wimax coverage areas, identification of low signal zones, and implementation of corrective actions to optimize coverage and service quality.