Summary
Overview
Work History
Education
Skills
Timeline
Generic

Luis Marquez

Springdale

Summary

Dependable painter effective at using brushes, rollers and spray guns to paint surfaces. Adept at setting up equipment, coordinating supplies, and readying surfaces. Offers many years of experience and hardworking mentality. Motivated and safety-conscious professional with over 4 years of experience in utility services, customer support, and hands-on technical roles. Proven ability to follow standard operating procedures, maintain safety protocols, and work effectively in fast-paced environments. Eager to contribute to efficient plant operations and support production goals as a Process Operator.

Overview

7
7
years of professional experience

Work History

Residential & Commercial Painter

The Paint Guys LLC
Springdale
08.2021 - Current
  • Led a team of painters on residential and commercial projects.
  • Provided accurate job estimates and ensured high-quality surface preparation.
  • Maintained clean workspaces by fully covering non-paint areas.
  • Interacted with clients to understand project visions and assist in decision-making.
  • Operated lifts, scaffolds, and heavy equipment; transported materials and tools safely.

Customer Service Representative II

Summit Utilities Inc
Fort Smith
09.2022 - 06.2023
  • Educated customers on gas leak detection and safely logged gas emergencies for technician dispatch.
  • Supported technicians and customers with service restoration, meter setups, pilot light relighting, and meter readings.
  • Scheduled appliance repairs and guided customers through troubleshooting processes.
  • Managed customer accounts, including new account setup, data updates, and billing inquiries.

Customer Service Representative II

Black Hills Energy
Fayetteville
11.2018 - 08.2021
  • Handled 40–80 inbound and outbound calls daily for gas and electric services.
  • Managed account services including setups, updates, billing, and emergency reporting.
  • Provided technical guidance on utility service lines and appliance issues.
  • Collaborated across departments and documented all customer interactions.
  • Participated in quarterly technician field ride-alongs for hands-on insight.

Education

High School -

Rich Central High School
Olympia Fields, IL

Skills

  • Safety & Compliance Awareness
  • Equipment Monitoring & Maintenance
  • Standard Operating Procedures (SOPs)
  • Troubleshooting & Problem Solving
  • Power & Hand Tool Operation
  • Forklift & Scissor Lift Operation
  • Team Collaboration
  • Fast Learner
  • Quality assurance
  • Visual inspections

Timeline

Customer Service Representative II

Summit Utilities Inc
09.2022 - 06.2023

Residential & Commercial Painter

The Paint Guys LLC
08.2021 - Current

Customer Service Representative II

Black Hills Energy
11.2018 - 08.2021

High School -

Rich Central High School
Luis Marquez