Luther Thomas
Gentry
Summary
Dynamic Wrecker Driver with extensive experience as Owner/Operator at Towing Plus and driver for American Towing, excelling in emergency response and strategic route planning. Proven ability to enhance customer satisfaction and operational efficiency while ensuring regulatory compliance. Skilled in vehicle maintenance and team communication, consistently delivering prompt and courteous towing services that exceed client expectations.
Dedicated professional adept at recovering cars, vans and trucks and safely towing to destination. Proficient in working with roadside assistance programs, businesses, private customers and police departments.
Overview
19
19
years of professional experience
Work History
Wrecker Driver
American Towing
West Fork
05.2021 - 03.2025
- Maintained ongoing communications with operations center personnel to keep teammates informed.
- Planned efficient routes and adjusted strategies based on current weather and traffic information.
- Inspected product load for accuracy to foster timely and complete delivery.
- Communicated effectively with dispatch personnel regarding job status updates.
- Inspected tow vehicles for mechanical items and safety issues.
- Maintained vehicle records including logs, inspection reports and work orders.
- Responded quickly to emergency calls for service in a timely fashion meeting customer expectations.
- Maintained safe driving habits to protect property and general public on roadways.
- Provided prompt, safe and courteous towing services.
- Completed paperwork accurately and delivered it promptly upon completion of each job.
Owner/Operator Wrecker Service
Towing Plus
Fayetteville
01.2006 - 06.2021
- Analyzed client business needs and assisted in determining appropriate resources and strategies.
- Oversaw project execution, phase progress, workmanship, and team performance to drive on-time completion of deliverables.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Oversaw budgeting and financial management.
- Ensured compliance with applicable laws and regulations related to business operations.
- Developed strategic plans to increase profitability and efficiency.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Researched potential partners in order to expand services offered.
- Provided direction and guidance to employees.
- Identified new opportunities for growth, expansion, and diversification.
- Hired and trained new department managers to increase team oversight and productivity.
Education
Master Welders Degree - Welding
Tulsa Welding School
Tulsa, OK04-2005
Skills
- Vehicle towing
- Route planning
- Load inspection
- Vehicle maintenance
- Emergency response
- Regulatory compliance
- Client relations
- Paperwork management
- Team communication
- Budget management
- Customer service
- Employee training
- Problem solving
- Time management
- Strategic planning
- Vehicle recovery
- Towing techniques
- Load securing
- Heavy equipment operation
- Hydraulic systems
- GPS navigation
- Winch operation
- Accident scene management
- Equipment inspection
- Truck maintenance
- Safe driving practices
- Emergency response readiness
References
- Paul Kellar, (479) 595-1188
- Robert Rosson, (479) 313-3963
- Wes Catheart, (479) 301-5590
Professional References
- Anthony Blok, Academy at Frisco, (870) 350-0969
- Floyd Holt, Caring Caskets (Legion), (479) 530-4566
- Charlene / Eric Lloyd, Magnolia Company, (479) 445-7808
- Tim Maddox, DEMX, (479) 739-0440, mad@demxarch.com
- Darrell Peoples, American Towing, (479) 335-9599
Timeline
Wrecker Driver
American Towing
05.2021 - 03.2025
Owner/Operator Wrecker Service
Towing Plus
01.2006 - 06.2021
Master Welders Degree - Welding
Tulsa Welding School