Machae Hoffman
Mabelvale
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
18
18
years of professional experience
2017
2017
years of post-secondary education
1
1
Certification
Work History
Co Manager
Little Caesars of Arkansas
Little Rock
08.2015 - Current
- supervised and coached staff to ensure customer satisfaction and profitability, controlling food and labor costs, managing daily operations including opening,closing, and maintaining company standards for food quality and and staff performance in fast-paced environment.
- Managed inventory levels and ordered supplies to ensure availability.
- Trained new employees on company policies and customer service standards.
- handling cash flow, completing daily paperwork, and performing hands-on tasks when needed.
- Resolved customer complaints promptly to maintain a positive dining experience.
Car Detailing
Pratt Road Auto
Mabelvale
08.2010 - 08.2015
- Monitored inventory levels for car detailing supplies and equipment, placing orders as needed.
- Identified opportunities for improvement in operational processes related to car detailing services.
- Managed car detailing team, delegating tasks and ensuring completion of all detailing operations.
Waitress
B&B Diner
Redfield
01.2008 - 12.2010
- Provided excellent customer service in fast-paced diner environment.
- Served food and beverages efficiently to diverse clientele.
- Collaborated with kitchen staff to ensure timely meal delivery.
Education
Wilbur D. Mills Studies High School
Little Rock, ARCertified Nurse Assistant, Child Development - Child Development, CNA
Metro Vo Tech
Little Rock, AR 08.2013 - 05.2015
Skills
- Team leadership
- Communication skills
- Problem solving
- Customer service
- Fast Learner
Certification
- Child Development
- Serv safe Certified
References
References available upon request.
Timeline
Co Manager
Little Caesars of Arkansas
08.2015 - Current
Certified Nurse Assistant, Child Development - Child Development, CNA
Metro Vo Tech
08.2013 - 05.2015
Car Detailing
Pratt Road Auto
08.2010 - 08.2015
Waitress
B&B Diner
01.2008 - 12.2010
Wilbur D. Mills Studies High School