Mackenzie Beaty
Alma
Summary
Versatile and dedicated, I leveraged hospitality best practices and relationship-building skills at Geno's Pizza to enhance guest experiences significantly. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. As a collaborative team player, I supported educational objectives at Victory Christian Academy, demonstrating adaptability and a commitment to excellence. Achieved seamless service and educational support, focusing on guest relations and conflict resolution. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Restaurant Waiter
Genospizza
04.2024 - Current
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Teacher's Aide Volunteer
Victory Christian Academy
08.2023 - 12.2023
- Supported classroom activities, tutoring, and reviewing work.
- Supported student learning objectives through personalized and small group assistance.
- Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Assisted students in developing deeper understanding of course concepts by providing one-on-one support.
- Helped teacher prepare instructional material and displays.
Daycare Student Worker
Victory Christian Academy Daycare
02.2022 - 12.2023
- Aided in preparing materials for classroom lessons, ensuring that all resources were readily available when needed.
- Monitored student behavior to ensure safety and adherence to daycare rules, addressing issues promptly as needed.
- Observed student interactions during playtime, using these observations to inform future lesson planning and individualized support strategies.
- Assisted in maintaining a safe, clean, and nurturing environment for all daycare students.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Encouraged children to develop healthy social and emotional skills.
Education
High School Diploma -
Victory Christian Academy
05.2024
Skills
- Guest Relations
- Tableside Service
- Team Player
- Reliable and Responsible
- Adaptable and Flexible
- Relationship Building
- Hospitality best practices
- Conflict and Complaint Resolution
Timeline
Restaurant Waiter
Genospizza
04.2024 - Current
Teacher's Aide Volunteer
Victory Christian Academy
08.2023 - 12.2023
Daycare Student Worker
Victory Christian Academy Daycare
02.2022 - 12.2023
High School Diploma -
Victory Christian Academy
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