Mackenzie Chambers
Fort Smith
Summary
Diligent receptionist with solid background in managing front desk operations and ensuring smooth daily workflow. Proven ability to handle high-volume environments and effectively address guest inquiries and concerns. Demonstrated excellent communication and organizational skills to enhance guest experiences and support team objectives.
Overview
6
6
years of professional experience
Work History
Front Desk Receptionist
Belinga Neurology
01.2023 - Current
- Greeted and assisted visitors, ensuring a welcoming atmosphere and addressing inquiries promptly.
- Managed multi-line phone system, directing calls to appropriate departments efficiently.
- Scheduled appointments and maintained organized calendar for staff, enhancing office efficiency.
- Processed incoming and outgoing mail, ensuring timely distribution of communications.
Receptionist
M&M Environmental Services
10.2021 - 01.2023
- Scheduled appointments and coordinated meeting logistics for management team.
- Assisted in managing office supplies inventory, reducing costs through efficient ordering practices.
- Improved customer service experience by addressing inquiries and resolving issues effectively.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Personal Assistant
Chambers Electric
05.2019 - 10.2021
- Managed scheduling and calendar organization for executives, ensuring efficient use of time and resources.
- Coordinated travel arrangements, including flights, accommodations, and itineraries for business trips.
- Prepared reports and presentations using Microsoft Office Suite to support team meetings and decision-making processes.
Education
Associate of Applied Science - Practical Nursing
Arkansas Tech University
Ozark, AR07-2027
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Cash handling
Timeline
Front Desk Receptionist
Belinga Neurology
01.2023 - Current
Receptionist
M&M Environmental Services
10.2021 - 01.2023
Personal Assistant
Chambers Electric
05.2019 - 10.2021
Associate of Applied Science - Practical Nursing
Arkansas Tech University