Madelyn Bloemke
Fayetteville
Summary
Results-driven professional with expertise in customer experience and sales management. Skilled in operational efficiency and team mentorship, driving strategic decisions and enhancing guest relations. Committed to developing high-performing teams and delivering effective training to achieve sales objectives.
Overview
8
8
years of professional experience
Work History
Guest Experience Lead
lululemon athletica
Fayetteville
09.2026 - Current
- Oversee guest experience delivery, ensuring every guest received technical product education and personalized service while directly managing escalated situations to deliver an inclusive, elevated, and brand-aligned experience.
- Supervised sales floor operations, directed educators, managed fitting rooms and queues, controlled floor flow during peak periods to enhance guest experience.
- Managed store performance and metrics, opened/closed location, interpreted daily sales data, made real-time operational decisions to achieve sales targets.
- Develope and mentore team members, delivering continuous coaching, feedback, and hands-on training to Educators that improved performance, service quality, and team cohesion
Household Manager
Fayetteville
10.2018 - 05.2025
- Managed complex family scheduling and logistics, overseeing daily calendar for multiple children including school drop-offs/pick-ups, sports practices, extracurricular activities, and social events, ensuring seamless transitions and minimal disruptions.
- Coordinated family operations as primary point of contact, adapting quickly to changing needs while maintaining structured, positive routine.
- Facilitated conflict resolution and de-escalation during disagreements, fostering a safe environment that promoted healthy communication and emotional development.
Manager of Patient Care
Karas Healthcare
Fayetteville
12.2023 - 02.2025
- Led care coordination efforts as the central point of contact between patients, providers, and external specialists, ensuring timely exchange of information, prior authorizations, and insurance verifications
- Directed patient education and support programs, providing comprehensive guidance on treatment plans and follow-up care with empathy and clarity, contributing to measurable improvements in patient satisfaction scores.
- Drove quality improvement in clinic operations through coordination and communication strategies that enhanced patient satisfaction and streamlined care delivery.
- Managed patient relations and service recovery, addressing inquiries and escalated concerns to maintain trust and deliver positive patient experience.
- Oversaw patient appointment management for a high-volume clinic, scheduling and coordinating over 50 appointments per week while optimizing calendars to reduce delays and improve operational efficiency.
Lead Sales Associate
Maude Boutique
Fayetteville
01.2018 - 01.2022
- Managed high-volume customer interactions (100+ guests per shift), providing expert product recommendations, resolving escalated service issues, and building strong customer relationships that drove repeat business and loyalty.
- Directed daily sales floor operations as floor leader, managing staff assignments, fitting room flow, customer queues, and overall floor movement to enhance store performance and guest experience.
- Oversaw store opening, closing, and operational readiness, analyzing daily sales metrics and adjusting strategies to meet and exceed sales targets while maintaining high standards of store presentation.
- Mentored and coached team, delivering real-time feedback and training to sales associates, resulting in improved customer service and sales techniques.
- Contributed to talent management by participating in recruitment, interviewing, and onboarding of new team members, helping build and develop a high-performing sales team.
- Earned Employee of the Month recognition multiple times for leadership and dedication to delivering exceptional customer experiences.
Education
Bachelor of the Arts - Communication
University of Arkansas
Fayetteville, AR12-2022
Skills
- Customer experience
- Revenue growth
- Staff training
- Operational efficiency
- Product knowledge
- Guest relations
Timeline
Guest Experience Lead
lululemon athletica
09.2026 - Current
Manager of Patient Care
Karas Healthcare
12.2023 - 02.2025
Household Manager
10.2018 - 05.2025
Lead Sales Associate
Maude Boutique
01.2018 - 01.2022
Bachelor of the Arts - Communication
University of Arkansas