- Crafting and DIY Projects
- I enjoy helping others and giving back to the community
- DIY and Home Improvement
- Watching Movies and TV Shows
Madison Carter
Siloam Springs
Summary
Dynamic professional with a proven track record at Lowes Home Improvement, excelling in design consultation and fostering teamwork. Leveraged expert product knowledge and interior design skills to significantly enhance customer satisfaction and sales. Known for exceptional problem-solving abilities and a goal-oriented mindset, consistently delivering results beyond expectations.
Energetic and personable, bringing solid understanding of flooring materials and customer service excellence. Knowledgeable about product specifications and sales techniques, ready to assist clients in making informed decisions. Dedicated to creating seamless buying experience and driving sales growth through personalized service.
Overview
3
3
years of professional experience
Work History
Flooring Sales Specialist
Lowes Home Improvment
01.2023 - Current
- Followed up with customers to assess satisfaction, answer questions, and resolve concerns.
- Drove team revenue totals by bringing in top sales numbers.
- Assisted customers in selecting appropriate flooring materials based on their preferences, budget, and space requirements.
- Discussed pricing, additional charges, and payment plans during sales process.
- Developed a loyal customer base by consistently exceeding expectations and delivering outstanding service throughout the entire sales process.
- Assisted customers with selecting appropriate floor types and styles.
- Coordinated logistics for delivery and installation of flooring materials, ensuring a smooth process from start to finish.
- Performed cash, card, and check transactions to complete customer purchases.
- Was held to hit specific sales metrics
Paint Sales Associate
Lowes Home Improvment
04.2022 - 01.2023
- Mixed paint colors to create custom blends, using paint mixing machine and spatulas.
- Maintained stock shelves by fronting, facing and straightening products throughout shift.
- Shared personal recommendations and product knowledge with customers to help determine correct product for customer DIY projects.
- Increased paint sales by providing exceptional product knowledge and customer service.
- Organized and maintained a clean, visually appealing store environment that attracted more customers.
Cashier
Lowes Home Improvment
07.2021 - 04.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
Education
High School Diploma -
Siloam Springs High School
Siloam Springs, AR05-2021
Skills
- Design consultation
- Goal-oriented mindset
- Interior design
- Accurate money handling
- Computer literacy
- Budget planning
- Flooring installation expertise
- Expert product knowledge
- Client follow-up
- Teamwork and collaboration
- Problem-solving abilities
- Honest and dependable
Interests
Timeline
Flooring Sales Specialist
Lowes Home Improvment
01.2023 - Current
Paint Sales Associate
Lowes Home Improvment
04.2022 - 01.2023
Cashier
Lowes Home Improvment
07.2021 - 04.2022
High School Diploma -
Siloam Springs High School
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