Madison Irby
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
4
4
years of professional experience
Work History
Server and Bartender
Grub’s Bar and Grill
01.2022 - Current
- With high quality customer service skills and strong work ethic
Server and Bay Attendant
Big Shots Golf
05.2021 - 12.2021
- With excellent communication skills and high-quality engagement with guests during play experience
Education
Bachelor of Arts - Criminology and Sociology
University of Arkansas
Fayetteville, AR12.2023
Skills
- Research and data analysis
- Strong written and verbal communication
- Critical thinking and problem-solving
- Statistical analysis
- Understanding of Criminal Justice Systems
- Exceptional customer service
- Attention to detail
- Conflict resolution and problem solving
- Proficient in Microsoft Office Suite and statistical software
- Strong work ethic
Coursework
- Criminological Theory
- Social Research Methods
- Sociology of Deviance
- Criminal Justice Ethics
- Race, Class and Gender in Criminal Justice
- Juvenile Deliquency and Juvenile Justice
Hobbies and Interests
- Hiking
- True crime shows and podcasts
- Criminal psychology
- Reading
Timeline
Server and Bartender
Grub’s Bar and Grill
01.2022 - Current
Server and Bay Attendant
Big Shots Golf
05.2021 - 12.2021
Bachelor of Arts - Criminology and Sociology
University of Arkansas
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