I am a motivated self-starter with seven years of management experience and twelve years of customer service experience. I am searching for employment in a field that improves people's lives and provides a meaningful career.
Overview
11
11
years of professional experience
Work History
Property Supervisor
Serrato Corporation
Little Rock
06.2023 - 10.2024
Prepared monthly financial statements detailing income and expenses associated with property and submitted to the Department of Labor.
Reviewed invoices from vendors for accuracy before authorizing payment.
Conducted regular property inspections to ensure compliance with safety, health and fire regulations.
Maintained thorough, accurate and compliant records for internal and regulatory audits for the Department of Labor.
Inspected properties regularly to identify deficiencies and schedule replenishment.
Oversaw budgeting process for property.
Exercised direct supervision over property staff.
Prepared detailed financial reports for property.
Prepared and submitted monthly logs.
Compiled and conveyed operational and financial data to Director of Finance and Department of Labor.
Property Supervisor
Eckerd Connects
Albuquerque
03.2022 - 06.2023
Prepared monthly financial statements detailing income and expenses associated with property and submitted to the Department of Labor.
Reviewed invoices from vendors for accuracy before authorizing payment.
Conducted regular property inspections to ensure compliance with safety, health and fire regulations.
Maintained thorough, accurate and compliant records for internal and regulatory audits for the Department of Labor.
Inspected properties regularly to identify deficiencies and schedule replenishment.
Oversaw budgeting process for property.
Exercised direct supervision over property staff.
Prepared detailed financial reports for property.
Prepared and submitted monthly logs.
Compiled and conveyed operational and financial data to Director of Finance and Department of Labor.
Receiving Team Captain / Key Holder (Supervisor)
Macy's Inc.
Albuquerque
03.2017 - 03.2022
Supervise all receiving associates and ensure daily tasks are completed in a timely manner.
Verify accuracy of freight manifest and file sensitive documents according to procedure.
Analyze situations as they arise and handle them in a timely manner that has the customer in mind.
Ensure that all policies and procedures; MSDS, safety, and shortage standards are clear and upheld.
Build a network between associates and shipping coordinators to achieve customer satisfaction.
Use available tools to forecast workload and allocate resources as needed.
Strive to optimize efficiency of workflow, both as an individual and as a team.
Foster growth of associates through constructive feedback and guidance.
Sign Lead / Merchandiser / Receiving Associate
Macy's Inc.
10.2013 - 03.2017
Implement exceptional customer service in accordance with company policy.
Create a positive experience for each customer while building trust.
Maintain communication with each customer while accommodating multiple customers needs.
Education
Bachelor in Social Work -
Grand Canyon University
Phoenix, AZ
06-2026
Associates of the Arts -
Walla Walla Community College
06.2018
Skills
Financial reporting
Regulatory compliance
Community outreach
Effective communication
Team leadership
Problem solving
Green building practices
Budgeting and financial management
Energy efficiency strategies
Emergency preparedness
Staff training and development
Asset management
Property inspections
Property management expertise
Exceptional oral and written communication skills
Property management
Software utilization
Staff management
Financial budgeting and reporting
Skilled multi-tasker
Property accountability
Adaptable
Valid Arkansas driver's license
Workplace Attributes
Hard worker, detail-oriented, and organized
Punctual and reliable
Excellent time management skills
Understanding of the importance of customer service
Knowledgeable in programs including: Office Suite products
Always willing to learn new techniques and procedures to create an effective workplace
CPR Certified
Experienced team leader
Ability to read and follow complex instructions, multi-task, and perform data analysis
Community Property Manager/Floating Supervisor at UAG Management Company, Inc.Community Property Manager/Floating Supervisor at UAG Management Company, Inc.
DUAL-PROPERTY SALES MANAGER / BAR SUPERVISOR at Hilton Waco & Courtyard by Marriott WacoDUAL-PROPERTY SALES MANAGER / BAR SUPERVISOR at Hilton Waco & Courtyard by Marriott Waco