Madison Tiner
Little Rock
Summary
Professional healthcare assistant with solid foundation in chiropractic support, adept at managing patient appointments, performing administrative tasks, and assisting with patient care. Known for collaborative approach and results-driven mindset, consistently ensuring smooth clinic operations and high-quality patient service. Skilled in managing patient records, providing excellent patient care, and adapting to dynamic clinical environments.
Overview
5
5
years of professional experience
Work History
Chiropractor Assistant
Pinnacle Chiropractic
01.2025 - Current
- Assisted chiropractor with therapy modalities, exercises, patient positioning, and patient care.
- Educated patients on treatment plans, at-home exercises, and wellness practice.
- Contributed to marketing efforts by engaging with potential clients at community events and providing informative presentations on the benefits of chiropractic care.
- Processed insurance claims, payments, and verified patient benefits.
- Managed inventory control, ordering supplies as needed to maintain adequate stock levels for clinic operations.
- Checked-in patients, scheduled appointments, and managed electronic health records.
- Maintained a clean and organized clinic environment, ensuring compliance with safety and hygiene standards.
Optometric Technician
Natural State Eyecare
01.2024 - 01.2025
- Assisted optometrist in performing pre-exam tests, including visual acuity, autorefractor, tonometry screenings, and retinal images.
- Educated patients on contact lens care, eyewear selection, and post-exam instructions.
- Managed patient records, and possessed insurance claims with accuracy.
- Operated and maintained diagnostic equipment to ensure optimal performance.
- Provided excellent customer service by addressing patient concerns and ensuring a smooth clinical experience.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
Front Desk Receptionist
Arkansas Continued Care
03.2020 - 07.2022
- Managed phone calls, appointment scheduling, and patient records with accuracy and confidentiality.
- Assisted doctors and staff with administrative tasks to enhance workflow and patient care.
- Maintained office organization, supplies, and cleanliness to support daily operations.
- Greeted and assisted patients with check-in, scheduling, and inquiries, ensuring a welcoming and professional experience.
Education
Bachelor of Science - Health Professions And Nursing
Arkansas State University
Jonesboro, AR12-2023
Skills
- Adaptive decision making
- Professionalism and ethics
- Patient care coordination
- Conflict resolution
- Healthcare compliance
- Detail-oriented focus
- Organizational skills mastery
- Computer literacy proficiency
- Electronic health records management
- Medical terminology proficiency
- Marketing and promotion
- Effective written and verbal communication
- Insurance verification
Timeline
Chiropractor Assistant
Pinnacle Chiropractic
01.2025 - Current
Optometric Technician
Natural State Eyecare
01.2024 - 01.2025
Front Desk Receptionist
Arkansas Continued Care
03.2020 - 07.2022
Bachelor of Science - Health Professions And Nursing
Arkansas State University
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