Mahogoney Ford

Compassionate and detail-oriented RN with a strong foundation in acute care, critical care procedures, and patient advocacy.

Proven leadership experience as Charge Nurse and Preceptor. Skilled in EHR systems (Epic, Cerner) and committed to delivering high-quality, evidence-based nursing care.

• Taught patients and significant others to manage illness or injury by

explaining post-treatment home care needs.

• Documented patient assessment findings and responses to nursing

intervention to progress toward problem resolution.

• Prescribed and administered medications to patients based on

symptoms and conditions.

• Developed and recorded treatment plans as directed by physician.
• Presented health information and treatment options to patients and

families as needed.

• Assessed and evaluated patient physical, mental and emotional

status to assist with care needs.

• Consulted and coordinated with health care team members to

assess and evaluate patient care plans.

• Maintained confidentiality in patient matters to comply with HIPAA

guidelines and measures.

• Collaborated with physicians during medical rounds, updated

treatment plans, and provided a plan of care to patients and families.

Med-Surg charge nurse duties:

• Trained and supervised nursing staff in proper patient care

techniques.

• Established personal rapport with patients and families to provide

comfort throughout treatments and therapeutic interventions.

• Facilitated patient discharge and follow-up care plans.
• Assisted in making nursing staff assignments based on patient acuity

and competency of staff.

• Improved quality outcomes with emphasis on patient care.
• Referred patients to specialized health resources and community

agencies for further assistance.

• Served as role model and mentor for excellence in clinical practice.

• Monitored and recorded vital signs for patients to ensure accurate health assessments.
• Assisted nursing staff with daily patient care activities, enhancing overall patient comfort.
• Maintained cleanliness and organization of patient care areas to promote safe environments.
• Communicated effectively with patients to provide support and address concerns promptly.
• Collaborated with healthcare team members to streamline patient care processes and improve efficiency.
• Supported the administration of medications under supervision, ensuring compliance with safety protocols.
• Documented patient interactions and care provided in electronic health records accurately and timely.
• Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
• Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.

• Supervised daily operations of medical assistants to ensure efficient patient flow and care quality.
• Developed training materials for new staff, enhancing onboarding and role comprehension.
• Collaborated with healthcare providers to streamline patient scheduling and appointment management.
• Implemented electronic health record (EHR) systems, improving data accuracy and accessibility.
• Conducted regular audits of patient records for compliance with healthcare regulations and standards.
• Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
• Ensured patient satisfaction by promptly addressing concerns, answering questions, and providing exceptional customer service.
• Demonstrated expertise in phlebotomy, specimen collection, and basic laboratory testing procedures to support accurate diagnosis and treatment decisions.
• Managed insurance authorizations for medications, diagnostic tests, or procedures to facilitate timely access to necessary treatments for patients.
• Assisted physicians and nurses with clinical procedures following safe practices.
• Precepted newly hired medical assistants to train each on office procedures and important tasks.
• Documented patient information in EMR and prepared paperwork for medical staff.
• Assisted in various medical procedures such as vaccinations, wound care, and diagnostic testing for efficient patient care delivery.

• Participated in training sessions to enhance skills in patient handling techniques and safety measures.
• Enhanced patient satisfaction by providing compassionate and attentive care.
• Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
• Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
• Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
• Maintained clean and safe environment to promote patient safety and comfort.
• Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
• Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
• Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
• Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
• Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
• Enabled increased mobility for patients by assisting with ambulation exercises and transfers using proper body mechanics techniques.
• Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within the clinical environment.
• Collaborated with interdisciplinary teams to develop individualized care plans that addressed each patient''s unique needs.

• Managed daily office operations, ensuring efficient workflow and organization.
• Processed incoming and outgoing correspondence, maintaining accurate records and documentation.
• Assisted in data entry tasks using Microsoft Office Suite, enhancing productivity and accuracy.
• Coordinated schedules and meetings, optimizing time management for team members.
• Developed filing systems that improved document retrieval speed and efficiency.
• Implemented process improvements that streamlined administrative tasks and reduced errors.
• Provided exceptional customer service by addressing inquiries and resolving issues promptly.
• Maintained confidentiality of sensitive company information while handling sensitive documents and communications.